Ready to turn your big idea into a tangible solution? In this video, we dive into the Delivery Phase—where you move from problem identification to executing a plan, building the solution, and reviewing the outcome. Learn how to turn your product brief into a granular roadmap, with milestones, timelines, and risk assessments. We’ll also show you how Miro helps you track progress and create a shared view of the work, avoiding silos between teams. Once the build is complete, we review the deliverables with stakeholders for feedback and iterate with retrospectives.

Help your IT Ops friends switch to Jira Service Management before their Dev teams rise up and take matters into their own hands.

Watch this demo to learn how to query custom fields in Atlassian Analytics.

Employee monitoring is more than just tracking—it’s about fostering transparency, trust, and mutual growth. This short highlights how monitoring can support both employees and employers when done the right way. Together, let’s build a workplace of transparency and respect.

Explore how to effectively view and manage intelligent triage predictions in Zendesk's Admin Center. Learn how to edit intent, language, and sentiment values to optimize your customer interactions, eliminate manual triage, and streamline time-sensitive escalations. Whether you're refining your terminology or tracking updates, this tutorial will help you leverage Zendesk's intelligent triage features for better customer service outcomes.