Teams | Collaboration | Customer Service | Project Management

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startingpoint

The Future of Customer Experience: How AI is Leading the Charge

Nov 19, 2024 By StartingPoint In StartingPoint
When we think of the most game-changing innovations in recent times, there are many candidates. For instance, renewable energy solutions have changed how we think about sustainability and go about reducing carbon emissions. We’ve also seen the rise of blockchain technology that creates decentralized systems impacting finance, public administration, and even the food sector. ‍
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How to document and embed best practices that stick with Harv Nagra

Nov 19, 2024 By Scoro In Scoro
Are you battling with inconsistent processes, bad practice and poor staff training? In this episode, Harv Nagra explains the benefits of documenting and embedding best practices – to take your agency one big leap forward in operational maturity. Harv shares his best tips on: Creating an agency handbook – to create a single source of truth for your business, and help your team work consistently Choosing the right documentation tools – specific tools that are helpful in documenting and communicating workflows.
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atlassian

AI Collaboration Report: "Using" AI is not enough - here's what your organization is missing

Nov 19, 2024 By Dr. Molly Sands In Atlassian
Stop “using” AI. Start collaborating with it. Our latest research from Atlassian’s Teamwork Lab shows that when it comes to getting the most out of working with AI, mindset matters far more than adoption – and is key to maturity. Our data reveals two primary groups of people who engage with AI at work: one group sees it as a tool, while the other treats it like a team of expert advisors.
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teamwork

Dashboard reporting: Your ultimate guide to data clarity

Nov 19, 2024 By Ben Brigden In Teamwork
Many teams struggle to keep track of performance metrics and make sense of the endless streams of data from various platforms. If you're tired of digging through spreadsheets and dealing with reports that seem outdated as soon as you check them, dashboard reporting is just what you need. This guide walks you through what dashboard reporting is, how it compares to static reporting, and the different types of dashboards available.
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rocket.chat

EU NIS Directive vs GDPR: 3 key differences and why compliance matters

Nov 19, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ The EU NIS Directive (NIS2) and GDPR are critical frameworks designed to protect an organization’s infrastructure and secure personal communication and data. While the former focuses on network and information system security, GDPR mainly concentrates on personal data protection.
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Vivantio

Why Using a Managed Service Provider Is Essential for Business Success

Nov 19, 2024 By Vivantio Press In Vivantio
Ever wondered how some businesses stay ahead of tech changes while others lag behind? The answer often lies in their partnership with a managed service provider (MSP) and their adoption of IT Service Management (ITSM) practices. Many businesses turn to MSPs equipped with ITSM expertise to streamline their IT processes, enhance customer service, and stay agile and ready to quickly adapt to industry needs.
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m-files

M-Files' New Desktop Client: A Unified Experience for Your Digital Workspace

Nov 19, 2024 By M-Files In M-Files
Explore M-Files' modern product vision and experience unparalleled consistency and efficiency with the new M-Files Desktop, designed to revolutionize your digital workspace. The modernized Desktop client ensures you enjoy a uniform user experience across all platforms. Master one intuitive interface and carry your knowledge effortlessly between web and desktop environments. We will showcase how you can.
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Build a Forge app for Compass

Nov 19, 2024 By Atlassian In Atlassian
Improve your developer experience by building custom extensions to Atlassian’s Compass using Atlassian’s Forge platform. Learn how to setup a Forge development environment, create a Forge app for Compass, then integrate with AWS CloudWatch using the AWS Javascript SDK. This video provides a detailed walkthrough of using Forge to build custom Forge apps that you can extend to meet your team’s needs.
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onedesk

Seamlessly modify all your items using our selection tool

Nov 19, 2024 By Charlotte Rollert In OneDesk
There is no limit on how many items you can have in OneDesk. As such, you can create custom work views that filter, group, and sort your items according to your needs. OneDesk now offers the ability to select all, deselect all, and multi-select in a given view. The feature enables you to quickly select all items to modify or move them. You can also clear your selection by deselecting all.
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