Teams | Collaboration | Customer Service | Project Management

Webinar Replay: Work Smarter, Not Harder: 3 Ways To Use AI to Stand Out at Work

Stop being the busiest person in the room! Here’s how to get recognition for your AI-driven work. You’re using AI to move faster, produce more, and check off tasks at an impossible pace—but why doesn't that extra output translate to the recognition you deserve? If you're a high-performer wondering how to stand out in the AI-driven workplace, you're not alone. Speed and output alone no longer guarantee visibility, recognition, or career growth.

How to Choose the Right Software Development Partner: Embedded Services

Embedded software has become visible through its work across different devices because it now operates in public view. The current state of embedded software determines product reliability and safety, and scalability, which gives industrial companies, such as IoT, automotive, healthcare, industrial automation, and consumer electronics, their competitive advantage.

Rocket.Chat achieves SOC 2 Type II attestation

We're proud to share an important milestone: Rocket.Chat has officially achieved SOC 2 Type II attestation, one of the most rigorous and widely recognized security validations in the industry. This achievement represents years of deliberate work to embed security, reliability, and compliance into everything we build. For our customers, it's independently verified proof that the platform you rely on meets the highest standards of trust and accountability.

What Is the 7-Minute Time Clock Rule? A Complete Guide for Employers and Employees

Accurate time tracking is essential for payroll compliance, employee trust, and fair compensation. One concept that often causes confusion is the 7-minute time clock rule. Although it is widely used in payroll systems, many employers and employees are unsure how it works and whether it is legally required. So what is the 7-minute time clock rule, and why does it matter?

Choosing Between Google Workspace, Microsoft 365, and Zoho in 2026

The average business spends over forty hours per employee each year just searching for files they cannot find. That is a full work week lost to digital clutter. We blame ourselves for disorganization. We rarely question whether the tools themselves are designed for discovery or for captivity.

Work needs a "why": 7 team practices for sharing purpose

All work has a purpose. Companies don’t build things for fun (even if we have fun doing it, sometimes). But that purpose doesn’t have to be a world-changing mission. Put simply, it’s the outcome you’re trying to achieve – in five years, next quarter, or by the end of this week. The hard part is staying connected that purpose. But it is possible, and it’ll make your whole team not just more productive, but more empowered and fulfilled.

Here are the 4 big customer service market shifts of 2026 | Zendesk CTO Adrian McDermott

The rules of customer service are changing. Zendesk CTO Adrian McDermott takes us through where the industry, and Zendesk, is headed next. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

How to Prevent Employee Fraud with Stealth Monitoring

According to the Association of Certified Fraud Examiners (ACFE), employee fraud falls into three categories: Asset misappropriation is the most common employee fraud happening worldwide, with a percentage of 89% cases! When employees engage in behavior like stealing company property, skimming, or making fake payrolls, it is considered asset misappropriation fraud. On the other hand, when people use their influence to intentionally misuse company resources, it is considered corruption.