Teams | Collaboration | Customer Service | Project Management

Boost Team Productivity with Workstatus | Productivity Management

Struggling to understand where your team’s time goes? Worried about distractions and dips in performance? Switch to Workstatus Productivity Management—a smart way to gain visibility, eliminate guesswork, and boost team efficiency. What You Get with Workstatus: Define productive vs. unproductive apps & URLs Real-time productivity scores—no manual inputs Track app/website usage & time spent Visual daily timelines showing work patterns Team leaderboards to inspire performance AI-based categorization that improves over time Support underperformers with individual activity reports.

How CampBrain Cut Reporting Time from Hours to Minutes with FLEXGrid | Vivantio Case Study

Discover how CampBrain transformed its complex, time-consuming reporting process with FLEXGrid—Vivantio’s no-code, drag-and-drop reporting tool. Before FLEXGrid, pulling key insights required advanced SQL skills and hours of manual effort—creating bottlenecks for just a few technical team members. Now, teams across Operations, Business Development, and beyond can build and access reports in minutes.

Joining a Miro Board for the First Time? Watch This

Got invited to a Miro board and not sure what to do next? In this video, you’ll learn how to navigate, engage, and collaborate effectively when you’re invited to a Miro board—whether it’s a project kickoff or any team session. Here's what you'll learn: So next time someone sends you a Miro link, you’ll know exactly what to do.

Wire Uncut Ep 3 | Internxt | Privacy First Cloud Built to Keep Your Data Truly Yours

In this episode of Wire Uncut, we speak with Fran Villalba Segarra, CEO of Internxt, the European privacy-first cloud company on a mission to create a digital world that respects user rights. Fran shares how Internxt has grown to serve over one million users with its flagship product, Internxt Drive, a cloud storage service powered by zero-knowledge, post-quantum encryption. Built for both individuals and businesses, Internxt ensures no third party can access your data, not even them.

How do I create a report containing all the tickets created in the last 30 days?

Master creating custom reports in Zendesk Explore. Learn to select datasets, apply filters, visualize data, and save your report. Where can I ask questions? Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

Ops Quickie: What the heck is a PSA!?

New series alert: Ops Quickies — snackable episodes on tech, tools, and systems. We're kicking off with a big question wrapped in The Clunkiest Acronym: what the heck is a PSA... or professional services automation platform? Harv explains why the name’s a problem, what this kind of platform actually does, and why service businesses need to start paying attention. If you've got any questions about ops tech, PSAs, or Scoro, drop me a message on LinkedIn. I'd love to hear from you – and might even turn it into a mini episode.