Teams | Collaboration | Customer Service | Project Management

Turn Your Team Retrospectives Into Gold with Miro AI Analysis

Discover how Miro AI revolutionizes retrospective analysis by reading months of team data and identifying patterns you'd never find manually. Watch as we transform 6 months of retro boards into a comprehensive analysis document with key insights, persistent challenges, and actionable recommendations. Perfect for agile coaches, scrum masters, and team leads looking to maximize their retrospective value.

Manual Time Tracking & Approval with Workstatus

Workstatus: Manual Time Tracking & Approval Made Simple Not all work happens in front of a screen - and that’s where Workstatus helps. In this quick demo, see how employees can easily log missed hours and how managers can review, approve, or reject manual time entries with just a few clicks. Whether you're managing freelancers, remote employees, or in-office teams, Workstatus helps you track productivity, manage attendance, monitor tasks, and make data-driven decisions – all in real-time.

Step-by-Step Guide to Implementing Time Tracking in IT Companies

Manual time tracking is outdated, error-prone, and often hurts productivity instead of helping it. For IT companies managing remote, hybrid, and agile teams, the right time tracking system is no longer optional—it’s essential. In this video, we walk you through a step-by-step guide to implementing time tracking in an IT company, from defining goals to successful rollout and optimization. What you’ll learn: The hidden risks of manual time tracking in IT teams Why ineffective tracking can cost up to 20% of annual productivity Key steps for smooth implementation.

Watch the New Courier Inbox for Web in Action | In-App Notifications

See how easy it is to add a real-time notification center to your React app with the new Courier Inbox for Web. In this short demo, we’ll walk through installing the React SDK, authenticating with a JSON Web Token (JWT), and embedding the pop-up Inbox component right into your app’s header.

5 steps to get started with self-service - Step 5: Optimize your help center and plan maintenance

On August 12, the Zendesk team hosted the last delivery of our series 5 steps to get started with self-service - Step 5: Optimize your help center and plan ongoing maintenance. Join us in this Zendesk session, to watch our experts Patty and David guide attendees through advanced strategies for optimizing and maintaining a Help Center as part of a broader self-service series. The focus was on enhancing knowledge base articles with multimedia, managing content efficiently using article lists and context panels, and leveraging enterprise features like team publishing and article verification.

See What Miro AI Can Do in Seconds!

Learn how to supercharge your workflow with Miro AI in this comprehensive tutorial! Discover how to generate documents, images, sticky notes, tables, diagrams, and prototypes using AI prompts. We'll show you advanced techniques like incorporating board content as context, refining outputs, and using selected objects to trigger smart suggestions. Perfect for teams, designers, and anyone looking to boost productivity with AI-powered collaboration tools. Master Miro's newest AI features and transform how you brainstorm, plan, and create visual content.

How to Scale Smarter: Productizing Value with Brian Kessman

When businesses talk about “productizing,” they often picture cookie-cutter scopes and rigid templates. But according to Brian Kessman, that’s missing the point. Brian is the founder of Lodestar Consulting, and he’s spent 25 years helping agencies and consultancies scale without burning out teams or eroding margins. His approach isn’t about productizing services – it’s about productizing value. In this episode of The Handbook: The Operations Podcast, Brian and Harv dig into what that really means, and how it can transform both your client relationships and your bottom line.