Zendesk Deep Dive: AI Summit series- Copilot

Thank you for joining the first session in our AI Summit deep dive series focused on Zendesk Copilot! See how Copilot helps agents and admins work smarter and faster by guiding workflows, supporting agents with clear steps, and enhancing voice interactions in real time.

Highlights include

[00:00] - Intro and agenda
[01:48] - Upcoming Events
[06:06] - Zendesk Copilot
[07:01] - Admin copilot
[10:38] - Product Demo: Admin
[18:56] -Voice copilot
[21:26] - Product Demo: Voice Copilot
[28:06] - Auto assist instructions for agents
[29:47] - Demo: Auto assist instructions for agents
[38:01] - Q&A

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

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