Teams | Collaboration | Customer Service | Project Management

Learn how to build smart workflows in Asana using automation. This product demo from a recent webinar shows you how to align projects to goals, use project templates, and adjust bundles to create rule changes across workflows. Key Moments.

Ever wish you could transfer notes from your reMarkable tablet directly into Slack? Now you can. Just tap the “Send to Slack” button on your reMarkable tablet, and voila – all your bright ideas magically appear in a new canvas, so you and the team can dive right in.

Monitoring employee internet activity focuses on giving your clarity about what’s going on in your organization. And you can do it without turning into the office hall monitor. Employees are online all day – whether they’re in the office or connected through a VPN. While the internet is essential for work, it can also be a source of distractions, security risks, and compliance headaches. This video breaks down how to monitor internet usage effectively and respectfully—so you can keep your business secure and your team focused, without making people feel watched.

Looking to uncomplicate your customer support? Meet Freshdesk – an intuitive, modern customer service software that helps businesses deliver fast, personalized support at scale. In this short explainer, you’ll discover how Freshdesk solves today’s customer service challenges with: Whether you're a startup or enterprise, Freshdesk is built to scale your support and boost CSAT.

Learn how to set up an Asana intake form for marketing requests, use customizable project templates to streamline campaign planning, and track everything in Portfolios for real-time visibility. Includes a live product demo to walk you through each step. Key Moments.

Say hello to Freddy AI Agent, Freshdesk’s intelligent virtual agent built to transform customer support. In this video, learn how Freddy helps customers: Powered by AI Agent Studio, Freddy comes with: Supercharge your support with AI today.

Zendesk AI Agents aren’t just smart — they’re built to take action. Watch how the most autonomous AI agents for customer service resolve real issues, automate repetitive tasks, and deliver better experiences across every channel. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Learn how IT leaders can drive work transformation using AI tools in Asana — from strategic planning to implementation — to boost productivity, collaboration, and ROI. Key Moments: For more information on how to use Asana, explore our Help Center.

Grab a cup of coffee, sit back and enjoy the recap of our fourth episode in the “5 Steps to providing email support” series. On June 24 we focused on Step 4: Build the Customer Experience. With the expertise of our Customer Success team - Jonathan Gomez and Paddy Meleady - we explored how email remains an essential, trusted channel for customer support, even in today’s AI-driven world. Don't miss out and RSVP for our next delivery of this 5 steps series-Step 5: Final steps to go live.

See how to use AI in Asana to automate task intake, triage, project planning, execution, and reporting. Watch a step-by-step demo of an AI-powered creative request workflow built with AI Studio, including live examples of how AI performs QA checks, prioritizes tasks, and fills in key details. Key moments: For more information on how to use Asana, explore our Help Center or visit our home page.