Teams | Collaboration | Customer Service | Project Management

Amer Iqbal is an innovation expert and consultant who has guided dozens of Fortune 500 companies to build the business of tomorrow. Author of the upcoming book “The 5 Ways to Innovate” and host of the “Riding the Wave of Innovation” podcast, Amer helps organizations think, act, and behave more like startups to reimagine their future in a digital economy. Amer has spent the last 20 years leading innovation at some of the world’s top companies, including Meta (Facebook) and Deloitte Digital.

Still paying $10/user for Microsoft Planner with limited flexibility? It’s time to switch to a smarter, budget-friendly solution. Meet Workstatus – the all-in-one alternative to MS Planner for visual project planning, cost control, and real-time team collaboration.

Performance reviews have long been a staple in the workplace, but are they truly helping people grow? In this episode, Simpplr’s Chief People Officer Miriam Connaughton sits down with Dr. Edie Goldberg, a future-of-work expert, organizational psychologist, and author. They explore why it’s time to move beyond outdated performance management practices and embrace a more impactful approach: performance enablement.

When you're starting up, clarity is everything. Miro gives your startup an AI-powered workspace to align, plan, and ship fast. Free Miro credits for eligible startups One place to collaborate, brainstorm, and build Trusted by 25,000+ fast-scaling startups Whether you're early-stage or scaling up, Miro helps you move from chaos to clarity.

Meet Knowledge Builder — your shortcut to a smart, AI-ready help center. It scans your ticket data to spot the top user issues and blends that with your business context — think audience, brand voice, and more — to instantly create a ready-to-go knowledge base. No heavy lifting. Fast setup gets you automating with AI agents right away. Then, keep building from there. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Are your top performers carrying too much? One company found that 20% of employees were doing 80% of the work. With the right data, they fixed the imbalance and transformed their workplace. Learn how to build a smarter, more equitable team.

'Billable Utilization' is what exactly? Plus, a handy calculator that does the math to earn you more.

Start your journey with self-service in the first episode of our series: map out your business model. Learn to plan content that truly helps your customers, organize your help center for B2C, B2B, and B2E users, and manage visibility to keep information secure. Discover how multilingual support expands your reach and improves satisfaction. Build smarter, inclusive support that works for everyone.

More hours ≠ more productivity. Staying late doesn’t mean delivering results. Output matters more than hours worked. It’s time to rethink how you measure productivity.

Ever feel like managing your construction crew’s schedules, hours, and payroll is a full-time job on its own? Spoiler: spreadsheets and group texts only get you so far. That’s why I dove into the 9 best construction workforce management tools that are built to simplify your day, keep your crew accountable, and help you get payroll right the first time. In this video, you’ll discover: Buddy Punch — from GPS tracking to payroll automation, it’s an all-in-one powerhouse.