Teams | Collaboration | Customer Service | Project Management

Learn how to create a Zendesk trigger to auto-assign tickets to the first responding agent.

Learn how to create custom Zendesk roles and set permissions for your agents on an Enterprise plan. Where can I ask questions? Head to the Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

Today marks a bold step forward for Atlassian—we’ve entered into an agreement to acquire The Browser Company to build a browser purpose-built for modern work. Say goodbye to tab overwhelm. This is the next step in helping every team do their best work—right where it happens. By combining @TheBrowserCompany's passion for building browsers people love with our deep expertise on how the world’s best teams operate, we have the opportunity to transform how work gets done in the AI era.

Learn how to create an escalation trigger that enables a more efficient support experience.

Courier’s new MCP Server is in beta. In this video, we demo how it works, walk through setup, and show how developers can start using it today. What you’ll learn: Courier helps you deliver notifications across email, SMS, push, chat, and in-app — all from a single API. The new MCP Server extends that flexibility, making it even easier to build and scale multi-channel notifications into your product.

Unlock the power of AI in your terminal with Rovo Dev CLI. Discover how Atlassian’s Rovo Dev CLI transforms the way developers work—bringing intelligent, conversational AI assistance directly to your command line. In this video, you’ll get a quick introduction to Rovo Dev CLI’s core features and see how it can help you: Whether you’re a software engineer, tech lead, or DevOps specialist, Rovo Dev CLI is your new AI teammate—ready to help you code smarter, document faster, and collaborate better.

See Rovo Dev CLI in action with real-world command examples. In this practical walkthrough, you’ll learn how to use Atlassian's Rovo Dev CLI—the AI-powered command line tool for developers—by running example commands that highlight its main features. This video shows how to use natural language to give commands and generate code. You can use it for real-world tasks like fixing bugs, analyzing code, and creating documentation. And all while it already has the context from your Jira, Confluence, and Bitbucket, thanks to seamless integration.

Featuring 2025 Open Source Demo Day attendees and all the community contributors plus returning mentors - plus RC production staff - together making it a great success.

New to Asana? See how to use the task and detail pain in Asana. For more information on how to use Asana, explore our Help Center.

Learn how to create a trigger to automatically route tickets from a specific customer to a specific group in just a few steps.