How to Create BPMN Diagrams in Miro

Learn how to create BPMN diagrams in Miro with this step-by-step tutorial. Map out business processes and workflows using BPMN shapes including start events, tasks, decision points (gateways), and swimlanes for team accountability.

This guide covers adding diagrams to your Miro board, accessing the BPMN shapes library in focus mode, connecting elements with arrows, customizing colors and text, adding swimlanes for role clarity, and collaborating with your team in real-time. See a complete example building a customer support ticket workflow from start to finish.

Whether you're documenting existing processes or designing new ones, BPMN diagrams in Miro help teams visualize complex workflows so everyone understands how the process works and where improvements can be made.

00:00 What Are BPMN Diagrams

00:18 How to Create a Diagram in Miro

00:34 BPMN Shapes and Elements

00:44 Building Your BPMN Workflow

01:11 Customization and Swimlanes

01:56 BPMN Diagrams and Miro AI

02:11 BPMN Templates

02:28 Example: Support Ticket Process

03:00 Collaboration and Export Tips

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