Teams | Collaboration | Customer Service | Project Management

Debbie Levitt, CXO of Delta CX, refused to bring AI into her work for a long time. Three years ago she tested the tools, found they couldn’t think critically or get basic facts right, and kept them out of her process. A year later, despite her initial disappointment, she decided to run an experiment based on her real work, and was amazed by the results.

AI agents have made more than 19 million tool calls to Miro’s MCP server since February 2026, and the users behind them span product, design, marketing, operations, and project management. When we launched Miro’s MCP server in February, we had AI coding tools in mind.

Josh Guice, Field CTO at Liatrio, says he can usually tell within the first few conversations whether a client’s AI rollout is actually working. Two or three people are quietly doing something impressive with it. Everyone else is stuck, spending more time wrestling with the tools than they used to spend on the work those tools were supposed to replace. He compares it to dropping a new graphics card into an old motherboard. The card itself is fine.

Individual AI adoption has outpaced our ability to redesign how teams actually work together. The numbers back it up. In Forrester’s “The Visual Era of Collaborative Intelligence”, 89% of leaders say improving collaboration is key to hitting their organization’s goals – yet 75% agree most AI tools are built for individual, not team productivity, and 39% say that individual-first bias is actively hurting their AI ROI.

Pick an animal. Now pick the strengths you bring to your work. Combine the two, and you’ve built yourself a superhero. That was the warm-up exercise H&M Group used to open an AI Learning Day for its tech teams, and it set the tone for everything that followed: you come to the table with your superpowers, and AI handles the mundane.

This morning I shared with the Miro team that we’ve signed a definitive agreement to join Bending Spoons. What I said to them is what I’d say to anyone who has followed this company over the past fifteen years, so I’m publishing the note here with only the internal logistics removed. You can also read more about the details of the agreement in our press release. Team, I have big news to share: Today, we signed a definitive agreement for Miro to be acquired by Bending Spoons.

In August 2026, our community published 227 new templates to Miroverse. This month’s drop spanned everything from retros and workshop canvases to SWOT and gap-analysis frameworks, with templates arriving in German, French, Portuguese, and Spanish, alongside a steady wave of English submissions. AI kept showing up throughout the month too, with several creators building out Miro Flows-powered boards for faster product discovery, idea validation, and decision-making.

In July 2026, our community published 275 new templates to Miroverse. The submissions ranged from HR and strategy canvases to themed team retrospectives and discovery toolkits. Creators continue to collaborate with AI on the canvas to speed up planning and facilitation. Below, you’ll find the top templates and creators from July 2026, plus an AI workflow spotlight. For even more inspiration, explore our growing AI-Accelerated template collection.

Colin Duff is CEO of Mosaic Innovation and the creator of the most-used Jobs to Be Done template on Miroverse. He has rebuilt it around Miro AI Flows so that customer interviews turn into structured, traceable evidence while the research is still running. Here is how it works, and the template to try it yourself. Last year, I built a Miro template to make Jobs to Be Done easier to apply.