Teams | Collaboration | Customer Service | Project Management

Imagine if your team could work with AI the same way you already work together in Miro. Not everyone in their own AI chat bubble. Not copying and pasting things back and forth. Just… together. On the canvas. Where teamwork actually happens. This month at Canvas 25, we made that vision real. It marked the start of a new chapter for Miro as the AI Innovation Workspace — where AI helps your whole team move faster together. Couldn’t make it? Watch the keynote to catch all the announcements.

We’ve already revealed the top product takeaways for IT leaders from Canvas 25. But that’s barely scratching the surface of all the great insights we heard. Leaders from GitHub, Intercom, Red Hat, AWS, and more joined us on stage to share real stories of AI transformation — their ups and downs, mistakes made, and lessons learned. These are the three big themes we took from their sessions.

An AI Innovation Workspace. Sidekicks. Flows. Canvas 25 had some huge product news. Kick back with the full keynote if you want to get the lowdown on absolutely everything we launched. But if you want to know what it means for IT leaders, here are the top six takeaways.

September flew by, and the Miro Community has impressively shared over 100 fresh new templates! From “The Summer I Turned Pretty Retro” to the captivating “Retro Horror – Halloween Night,” these templates beautifully capture the essence of the changing seasons. Are you still embracing summer vibes, or have you started to enjoy some Mariah Carey softly playing in the background?

The Lufthansa Group is an aviation group with operations worldwide. It plays a leading role in its European home market. Miles & More is Lufthansa Group’s loyalty program, serving millions of customers. In a highly competitive industry, Miles & More needs to be nimble and work fast with limited resources to meet rising customer demands and stay ahead of the competition.

Product teams have had a front row seat to AI transformation in recent years as AI democratizes craft across functions and dramatically compresses workflows, especially during the delivery phase of the innovation loop. Amid these shifts, product leaders are reimaging how their teams operate to deliver outsized impact in the AI era. And at Miro, we’ve been working with these teams to help ensure they thrive during this transformative time.

There’s something missing from the AI revolution: teams. AI is everywhere, but it’s all in silos. In fact, 76% of leaders say most AI tools focus on the individual versus the team.¹ People may make quick progress on their solo projects when they work alone with AI, but work slows down when they sync back with their teams — at the exact moment that speed matters most. It’s no wonder organizations aren’t seeing the transformation they expected.

Miro’s “Working Backwards” Blueprint helps teams flip how they build products. Instead of leading with tech, we start with the customer experience and work backward to what we’ll ship. This Blueprint offers a structured approach for defining customer problems, aligning on solutions, and creating compelling product visions through the PRFAQ (Press Release / Frequently Asked Questions) methodology.

That’s a wrap! Hundreds of leaders, innovators, and creators joined us in Brooklyn — with tens of thousands more online — for our biggest Canvas yet, where they discovered new ways for AI and teams to work together. Let’s take a closer look at ten products we highlighted at the event that deliver on that promise.

Miroverse templates published over the summer didn’t disappoint. The Eco Meme Tournament, Taylor Swift Retrospective, or What Cat Are You? Meme Game–you name it! The Miro Community’s creativity has been on fire this season, resulting in an impressive 354 new templates added over June, July, and August! Big shout-out to all the Creators, as the competition was fierce with this number of templates!