Teams | Collaboration | Customer Service | Project Management

Managing IT teams in India is becoming more complex with hybrid work, multiple shifts, and productivity challenges. That’s where Workforce Management Software steps in — helping IT firms manage attendance, productivity, and payroll effortlessly. In this video, we share the Top 7 Workforce Management Software for Indian IT Companies that simplify operations, save costs, and maximize productivity.

Imagine a 100% open source, secure, and privacy-first alternative to Microsoft Office 365. That’s exactly what the OpenDesk Project is building — designed for German public administration and powered by: XWiki, Nextcloud, Collabora Office, Element, OpenProject & more Decentralized, secure, and transparent solutions Partnerships across Europe to strengthen digital sovereignty This is Europe’s collective answer to Big Tech — and it’s already happening.

Is open source really harder to use or integrate? That perception is fading fast. Open source is now recognized for: Technical strength, transparency & interoperability Faster innovation through global collaboration A collective European alternative to Big Tech With initiatives like Eurostack, open source alliances are creating integrated, secure, and competitive solutions for Europe’s digital sovereignty.

Learn the basics of collaborating in Asana inbox.

With Workstatus, you’ll know: Zero guesswork. Just results. Ready for your productivity glow-up?

Are you an IT services company struggling with productivity, scattered workflows, and time management issues? In this video, we review the Top 6 Productivity Management Tools for IT teams that help streamline tasks, track performance, and boost efficiency. Whether you’re an IT manager, project manager, or operations leader, these tools will help you cut distractions and improve team output.

Adding multiple Zendesk metrics to the same visualization is as easy as a button click. With Geckoboard it's easy to compare things like new Vs solved tickets, response time Vs resolution time, and a whole lot more - all in real-time.

Troubleshoot and fix email delivery issues in your Support account with this tutorial. Learn how to reactivate triggers and resend comments in your tickets.

On September 10th, the Zendesk team hosted another engaging session of the Product Insights Exchange series. Our Product Manager Carl Joseph, along with our engineering leads Matt Barker and Oliver Reid reveal the game changing updates coming to Zendesk Sandboxes, designed to simplify your workflows, reduce risks, and save hours of manual work!

Learn how to turn off Zendesk agent email notifications by modifying a default trigger in your account.