How to manage team members access and permissions in Zendesk

Dec 12, 2025

Learn how to manage team member roles and product access in Zendesk Admin center to control who can use each product.

Timestamps:

00:00 - Intro

00:29 - Admin center

00:49 - Roles and access

1:27 - Manage in Support

Where can I ask questions?

Head to The Zendesk Community, an online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7
https://support.zendesk.com/hc/en-us/community/topics