Teams | Collaboration | Customer Service | Project Management

It’s time to check in with CCO on the Go! Peter Doolan, our Chief Customer Officer, takes us behind the scenes of a customer feedback session from the Salesforce Tower in NYC.

Smarter Document Management Starts Here Bring order, automation, and AI to the content your business runs on—right inside Microsoft 365.

Once you've built a form in Asana, learn how to go through the workflow to test out the form.

Discover how Zendesk’s knowledge builder uses AI to quickly create a tailored knowledge base, saving your team weeks of manual work, the automation potential helping identify key areas to boost efficiency and how AI agents effortlessly handle frequent requests across email, messaging, and more. Highlights include Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Missed our live session? Here’s your chance to catch the full recording of “Workforce Productivity 2025: Driving Outcomes, Not Hours.” In this webinar, Abhishek Sharma shares actionable insights on how modern leaders can boost productivity by focusing on outcomes instead of hours worked. What you’ll learn: Watch till the end for practical tips you can implement today! Want to experience smarter productivity firsthand?

Psst... want to win at sales? We've got your cheat code! Here are 3 quick sales tips, including how Salesforce channels in Slack make teamwork (and closing deals) easier than ever. Instantly connect your CRM, chat, and AI insights, all where your team already works. No more app-switching or info-hunting — just seamless selling and smarter moves.

Learn how to change the primary email of a user in Zendesk Support. This tutorial will teach you how to find and update a user's primary email address.

Learn how to edit a pre-populated request tracking form from the template in Asana.

Learn how to create BPMN diagrams in Miro with this step-by-step tutorial. Map out business processes and workflows using BPMN shapes including start events, tasks, decision points (gateways), and swimlanes for team accountability. This guide covers adding diagrams to your Miro board, accessing the BPMN shapes library in focus mode, connecting elements with arrows, customizing colors and text, adding swimlanes for role clarity, and collaborating with your team in real-time. See a complete example building a customer support ticket workflow from start to finish.