Teams | Collaboration | Customer Service | Project Management

AI can feel daunting, but treating agents in Slack as teammates unlocks new possibilities. Elia Wallen, CEO at Engine, has seen it firsthand. EVA (Engine Virtual Agent), which they launched in just 12 days, now handles over 30% of all their cases, so their team can focus on the work that matters.

How to manage Asana AI settings and governance as an admin.

Whether you're mapping out cloud infrastructure, planning a game server architecture, or documenting your company's network topology, Miro makes it easy to build clear, professional network diagrams your whole team can collaborate on. This tutorial walks through two approaches: building a diagram from scratch using Miro's extensive shape libraries (AWS, Azure, Cisco, Google Cloud, Kubernetes, and more) or starting with a pre-built template and customizing it to fit your project.

At Zendesk, we believe great service is simple. It begins and ends with actually resolving the customer issue, fast. That’s what modern customer and employee service looks like: Clear paths. Confident answers. Resolutions that land on the first try. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Ethical growth takes more than great intentions — it takes great collaboration. Wolf & Badger uses Slack to bring global teams and sustainable brands together, turning shared values into real impact.

Welcome to the December edition of What’s new in Asana. This month, we’re highlighting updates that make managing permissions and licenses easier for admins. Key moments: Role-based access controls: Define and apply custom roles to give people more precise permissions across Asana. Workplace creation restrictions: Keep environments more secure and organized by restricting workspace creation to organization admins, reducing shadow workspaces, and simplifying compliance with your Asana setup.

Learn how to manage user licenses and monitor Asana usage using the Members and Insights tabs. This video covers license oversight, user activity tracking, troubleshooting, and organization-wide reporting to help you maximize your Asana investment. Chapters.

Bar charts are one of the clearest ways to compare data across categories or time periods—and in Miro, you can build one in minutes while keeping your team in the loop. This tutorial covers everything from adding a bar chart to your board (vertical or horizontal) to customizing it with real data. We use a practical example comparing API response times across two years, showing how side-by-side bars make performance trends immediately visible.

Learn how super admins can securely access any task, project, or portfolio in Asana using Work Access Mode. This feature is essential for maintaining continuity during role transitions, onboarding, or auditing work across your organization. Chapters.