The WordPress live chat plugin is a smart business tool. Wondering how it benefits your business? Or, how does it help increase customer engagement? Basically, market performance has a direct correlation with customer engagement. Engaged customers have a strong association with your brand. And, this translates to increased sales. However, retaining customers is not an easy task considering the ample market choices available to customers. Hence, customer satisfaction is the ultimate goal of a business.

Want to install a live chat plugin on your WordPress website? Here, we provide details about the best live chat plugin option for your WordPress website. The ngDesk Live Chat WordPress plugin offers a brilliant and simple to use interaction tool designed to enhance user experience in more ways than one. The tool has multiple features to offer its users. But, before we begin talking more about this tool, let us see how live chat plugins add value to your business.