Teams | Collaboration | Customer Service | Project Management

Improve customer conversations with the help of bots powered by Zendesk.

As knowledge workers, we often ask, “Does this need to be a meeting?” When the answer is no, we are faced with the challenge of asynchronous communication. In this interactive session, we’ll play a game where we will decide and discuss how to communicate and collaborate with others at work: sync or async.You’ll also get a taste of Miro’s latest asynchronous collaboration feature: Talktrack!

Traditional employee time-tracking methods are becoming outdated and do not provide the ease and efficiency that many small businesses need.

In this walkthrough session, Renato Becker and Murtaza Patrawala introduce the brand-new WhatsApp Cloud integration, enabling organizations to streamline customer services on WhatsApp for Business via WhatsApp Cloud API.

This is video 1 of 4 in the full course 'Trello Enterprise Administration.' Purchase the full course at Atlassian University: https://university.atlassian.com/student/page/1315660-trello-enterprise-administration-course-description*O:university*H:fy23q2*I:trello-admin-path*

Overview of email settings including email queues, outgoing channels, filters, and more OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Welcome to the December edition of What's New in Asana!

Are you looking for a way to make your employees more productive, happier, and easier? Timesheets are tedious to update, thankless work to do, and the results are confusing. It's time to try DeskTrack.

Why do so many marketers map digital metrics onto a model designed for market research? In this episode of data smarties, we take a look at the history of the classic marketing funnel, and propose a better way for small businesses (who don't have the budget for brand tracking research) to create marketing funnels they can actually measure. Chapter titles

This video covers all the ways you can use search to quickly find the information you're looking for. By far, the most efficient way of finding your documents and other objects is to use the M-Files search functions. This is especially useful when you remember only a single detail about the document or object, such as the creation date or the user who created the document. The search options and filters allow you to define more search criteria related to the properties and location of the objects that you are searching for.