Teams | Collaboration | Customer Service | Project Management

Not Putting Your Eggs in One Basket is a Mistake | The Productivity Compass

Whoever said putting all your eggs in one basket is a bad idea? Santhosh did. Tune in as he unconventionally takes on project management while quietly transforming Kolapasi Indian Canteen into a culinary phenomenon. Follow Santhosh Muruganantham on social media: linkedin.com/in/santhoshmuruganantham The Productivity Compass is a space for people who care about creating promising projects, ramping up productivity, and working better together. We're here to share ideas, conversations, and practical hacks that help make it all possible.

How Kolapasi Indian Canteen Cracked the Project Management Code | The Productivity Compass

Kolapasi Indian Canteen is a homegrown chain of chef-less restaurants that, while humbly rooted in tradition, continues to tantalize taste buds globally with their world-class South Indian meals since 2013. Join the co-founder, Santhosh Muruganantham, as he sits down with Shirin and dishes out bowls of project management lessons, nuggets of wisdom, and zesty life-hacks, all while holding up his glass half full.

Playbooks in Jira Service Management: Resolve work faster with guided, automated steps

Playbooks in Jira Service Management help teams resolve incidents, service requests, and operational tasks faster by bringing clear, step-by-step guidance directly into the issue. In this video, you’ll learn how playbooks: You’ll also see how different roles use playbooks: Finally, we walk through: Chapters About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Slack School | What are Slack User Roles?

In this episode, we’ll break down Slack User Roles: What they are, what each role can do, and how to set them up correctly. From Primary Workspace Owners to Admins, Members, and Guests, you’ll learn how permissions work, how Slack roles differ from Salesforce roles, and what changes on Enterprise Grid. Whether you’re a new admin or studying for certification, this is foundational knowledge you don’t want to miss. Class dismissed!

New vs old workflow editor | Demo Den | Atlassian

Darren Grant, Senior Frontend Engineer, walks through the key differences between the new and the old workflow editor experience. In this video, you’ll see what’s changed, how the new design improves usability, and how you and your teams can build and maintain workflows more efficiently. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Time Intelligence in Action: How Workstatus Protects Margins & Boosts Utilization

Most teams track time Smart teams turn time into intelligence With Workstatus Time Intelligence, you don’t just see hours logged, you see: Utilization patterns across teams Billable vs non-billable clarity Early project overrun signals Capacity gaps before deadlines slip Margin risks before invoicing Built for IT services, digital agencies, BPOs, consulting firms, and professional services, Workstatus connects how work happens to what gets delivered — in one unified system.

AI-powered recommendations: Find and fix stale macros, triggers, and automations | What's New

Over time, triggers, macros, and automations can become outdated, duplicated, or harder to manage. New AI-powered recommendation types in the Copilot Admin Center help admins identify unused or stale triggers, macros, and automations, and get guidance on improving Auto Assist setups. You can also review previously accepted or dismissed recommendations to better manage changes over time. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.