Teams | Collaboration | Customer Service | Project Management

On this International Day for People with Disabilities, we're excited to share three important accessibility features we launched in 2023. Your input and insights inspire our progress every day. Let's continue to build a more accessible future! #IDPWD.

In this fast-paced 30-minute conversation, Zendesk’s Joey Edwards is joined by @automattic's Head of Artificial Intelligence, Andrew Spittle, who will share how AI is rapidly changing the world of CX. Automattic is the company behind @WordPress and its open-source CMS powers 455 million websites across the globe. The company recently launched an AI writing assistant, and is now developing a range of AI applications to enhance CX.

💰 FINED: The use of unsecured messaging apps cost American financial firms over $500M in fines – Don't be next! Wells Fargo and other major players in the Financial industry were hit with the biggest penalties by the Securities and Exchange Commission and the Commodity Futures Trading Commission. 🤔The reason? Employees were exchanging messages in non-compliant apps such as WhatsApp, iMessage, and Signal.

Know how remote employees spend the day at work with #wAnywhere #timetrackingsoftware. Capture the time when they log into work, when they’re active, idle, or on break, and what their app and web usage are to measure productive and non-productive hours. Identify work inefficiencies and optime employee hours with the #timemanagementtool.

Matt Rocco explains how servant leadership is compatible with key business practices such as planning, accountability, budgeting, and forecasting. Contrary to the belief that servant leaders are too lenient, Matt explains their strong commitment to results. He discusses the importance of building genuine relationships and setting clear expectations, enabling servant leaders to foster an environment of natural accountability and honest conversations. This approach balances individual care with organizational goals.

In this video, we reveal the top call center features for 2024 to help you find the best call center software. We also show you how call center tools can benefit your business and save costs. Why choose Zendesk? Zendesk is simple to set up and fully cloud-based, allowing teams to get up and running quickly. That means there’s no need for large IT budgets or to hire additional technicians. Our integrated voice solution syncs with all other channels, and lets agents see all customer information right away. Now that has a nice ring to it.

Understand the resources you can use to learn about Zendesk, how to access them, and how to get more help when you need it. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Ready to make your goals a reality? Discover the power of Workstatus - your go-to software for setting, tracking, and achieving all your objectives! Say goodbye to missed milestones and unproductive habits. Whether you're an individual or a team, Workstatus has your back! Join the thousands already seeing success. Get started today and take control with Workstatus! Please like, comment, and share this video.

This episode features an interview with Shawnee Irmen-De Anda, Chief People Officer at Thriveworks. Shawnee has two decades of experience serving as a human resources strategic business partner for growing and well-established healthcare organizations. In this episode, Amanda sits down with Shawnee to discuss creating brand awareness while recruiting, incorporating tech into the employee experience, and fighting burnout during times of crisis.

Meet Convene, the ultimate Board Management Software trusted worldwide by directors and executives. Explore the full potential of Convene in simplifying board meetings and decision-making, making your workload lighter and decisions smarter. Ready to elevate your board experience? Watch now and explore the possibilities!