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In this fast-paced 30-minute conversation, Zendesk’s Joey Edwards is joined by @automattic's Head of Artificial Intelligence, Andrew Spittle, who will share how AI is rapidly changing the world of CX.

Automattic is the company behind @WordPress and its open-source CMS powers 455 million websites across the globe. The company recently launched an AI writing assistant, and is now developing a range of AI applications to enhance CX.

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

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