Teams | Collaboration | Customer Service | Project Management

This episode features an interview with Donald Knight, Venture Partner at Valor Ventures and Miriam Connaughton, Chief People and Experience Officer at Simpplr. In this episode, Shawn, Donald, and Miriam discuss the concept of high-performance cultures, how fostering human connection and empathy in the workplace can combat loneliness, and the impact of AI on workplace dynamics.

Learn how to get set up for success with Zendesk WFM. ️ In this session we deep dive into editing schedules once they are generated, how agents view and interact with schedules, and managing time off and shift trades.

Discover how Lotte, Chief of Staff at Miro, plans the Summer Leadership Forum for Miro’s top 70 senior leaders using Miro’s Offsite Planning template. From selecting the perfect venue to crafting an engaging agenda, see how Miro streamlines every step of the process. Learn how features like Dot Voting simplify speaker selection and how Miro AI provides valuable post-event insights. Whether you're organizing a leadership retreat, team offsite, or your next big event, Miro helps turn ambitious plans into actionable outcomes.

Struggling to keep your hybrid teams connected and productive? Workstatus is here to help! In this video, discover how Workstatus, an all-in-one workforce management tool, addresses key challenges faced by businesses with hybrid work setups — from communication breakdowns to productivity tracking and task management. What you'll learn in this video: How Workstatus enhances team collaboration Productivity analytics and time tracking Managing projects with ease Building transparency and trust with detailed reports & optional screenshots.

As we step into 2025, we’re filled with gratitude as we reflect on the moments that made 2024 truly special for Rocket.Chat’s incredible team. Check them out in our recap video! From the milestones we celebrated to the challenges we conquered, each moment reflects the incredible dedication of our Rocketeers who bring our DOTS to life every day. Together, we’ve built something truly special, and we couldn’t be more proud of what we’ve achieved. A huge thank you to our amazing team for making everything possible.

*** The first episode of Experts Unleashed featured the legendary coach, Ben Crowe, and was originally released as a cut-down version to reduce the overall length. Well, we’ve changed our minds and are re-releasing the episode UNCUT! Watch the full Ben Crowe episode (bloopers…retakes…everything!) in this special edition of Experts Unleashed. ***

Kushank in his lifetyle content x Miro era.

Breana loves a productivity tool, and we love being hers.

When your chatbot's attitude is stronger than your coffee.

In this comprehensive tutorial, our expert walks you through the process of setting up alerts in Flowace, a powerful productivity tool designed to help teams stay organized and efficient. Alerts are essential for monitoring key events and ensuring you’re always on top of critical tasks. Whether you want to track work time, app usage, project updates, or attendance, Flowace allows you to customize alerts to fit your unique workflow.