Selecting everything but what you need? Daniel Wirtz shares an easy tip to avoid overlap that'll save time and frustration!

How do you create a highly efficient agency without losing flexibility or quality? In this episode, Harv Nagra sits down with Jinny Mitchell-Kent, Joint Managing Director at Great State. With nearly 20 years of experience at agencies big and small—including global powerhouse AKQA—Jinny shares how she’s applying lessons from her big-agency days to a 100-person team. Here’s what you’ll hear: If you want to learn how to streamline your operations and scale smarter, this episode is packed with insights you can put to work right away. Give it a listen!

We’re working on a new capability for Mattermost's AI Copilot that allows you to interpret, summarize, and extract important information from complex file attachments. This will make it easier for our customers to gather insights from reports, and understand data from complex graphs, charts, or other visualizations. And because you can connect the AI service of your choice, you can connect to local LLMs and keep your collaboration data safe.

In this episode, Emaad sits with Paul Wilkinson from iCore Ltd to talk about change. We discuss how the future of IT is shaping up and how organisations can navigate it effectively.

Move task lists from one project to another and create a task list template for use in other projects.

This episode features an interview with Ellen Maier, Human Resources Director at Zignaly. In this episode, Shawn and Ellen discuss creating trust within a remote team, the importance of personal connections in the workplace, and benefits and practices of being an email-free organization.

In this video, discover how Generative AI, Emotional Intelligence, and Multimodal AI are reshaping customer experience. From instant support to empathetic problem-solving, AI is leading a revolution in customer service. Learn about these trends in just 60 seconds!

Daniel Wirtz shows how to easily copy-paste from Google Sheets or Excel into Miro (and vice versa) – no stress, just results.

Get the visibility you need to improve productivity and support your team.

How to scale customer support in the AI era, with Zendesk + Hyperjar In Zendesk’s inaugural episode from its Zendesk Speaker Spotlight series, we speak to HyperJar’s Jake Samson who shares his thoughts on how to get both customers and agents on board with AI, as well as the importance of making the most of sandbox environments for testing, and how highly-regulated fintech companies can’t afford to make mistakes when it comes to the end customer.