💡 On this episode of #ConversationsWithZendesk, we’re joined by Paulette Chafe, head of consumer insights and research at Zendesk. ⚡️ In our discussion, Paulette shares insights about the integration of AI in customer and employee experiences and how technology is rapidly reshaping the business landscape. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.