In this video, we break down Basecamp's Hill Chart feature for getting a visual representation of the status of a to-do list. Every piece of work has two phases. First there’s an uphill phase where you figure out your approach. You have a basic idea about the task, but you haven’t figured out what the solution is going to look like or how to solve all the unknowns. Eventually you reach a point where there aren’t any more unsolved problems. That’s like standing at the top of the hill. You can see clearly all the way down the other side. Then the downhill phase is just about execution.

In this demo, Eoin Ryan, Senior Product Manager, walks you through the enhancements that have been made to the board and backlog on company-managed Jira Software projects. Say hello to inline editing, more out-of-the-box filters, redesigned epic and version panels, and much more. None of the functions you use to plan or track will be lost – just upgraded for a better experience.

At this webinar, we'll cover the most used Tymeshift Easter eggs that provide immediate value and enhance your Tymeshift experience. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Learn more about the latest Jira Work Management updates in our Monthly Minute. Customize how your tasks are visualized, work from anywhere with mobile app updates, and add approval steps to your workflows. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place. Connect with Jira Work Management and Atlassian.

Guest host Nick Polce, Business Agility Practice Lead at Accenture, speaks with Diana Larsen, Leadership Agility Advisor at Eos House Consulting. Nick and Diana sat down at the Agile Australia Conference to talk about how, even though retros are often a device that gets set aside when things are busy, changing your teams’ way of thinking about retros can improve efficiency in both short sprints and over the long term.

On this episode, we’re joined by Diane Lye, Chief Information Officer of Rivian. Diane shares her invaluable insights on leadership, the importance of meaningful work, and Rivian's mission-driven approach to creating sustainable technology for our planet's future. 🕰 Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Imagine unlocking actionable insights, enhancing operational efficiency, and boosting customer service performance - all without the need for cumbersome analytical reports. Generative AI tirelessly analyzes performance data, identifies critical insights, and proposes optimizations that go beyond expectations. Need proof? Freshworks' beta customers efficiently directed over 14,700 tickets, saving agents a staggering 83% of time on ticket triaging. Whether your aim is streamlined operations or catalyzing business growth, watch how generative AI empowers organizations to achieve more with less.

This episode features an interview with Betsy Leatherman, Global President of Consulting Services at Leadership Circle. In this episode, Amanda and Betsy discuss leadership development, common mistakes leaders make during layoffs, and the two leadership orientations.

🤝 Artificial intelligence is the friend — not foe — of customer service agents. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.