What's the best way to manage a remote Customer Service team? Support leaders, Oliver Jackson and Tina Baljian discuss how Geckoboard has helped them manage distibuted teams, and keep everyone align around the metrics that matter – no matter where they are in the world.

What's the best way to motivate your Customer Service team? Support leaders, Sally Jackson, Oliver Jackson and Anish Sam discuss how visualizing KPIs can create more ownership, keep work fun, and introduce a healthy sense of competition.

Can a performance dashboard raise the profile of your Support team? Customer Service leaders, Sally Jackson, Oliver Jackson and Anish Sam tell us how Geckoboard helps colleagues better understand (and appreciate) the work Customer Service teams do.

Connect Confluence to Jira Service Management and improve your knowledge base by collaborating with outside teams who don’t need to manage requests in Jira, but do need access to create, edit, and provide feedback on articles.

Distributed teams face unique challenges in competitive environments, but one thing is certain: teams that innovate under these circumstances win. See how Miro's newest releases bridge the gap across areas of innovation and tackles challenges across distributed teams. Whether it's AI-powered inspiration or communicating, planning and executing on a shared vision, you'll learn how Miro will help you create the next big thing, regardless of where or how you work.

Discover the ultimate solution to eliminate time wasters from work processes with Workstatus! Say goodbye to wasted hours and hello to increased efficiency. Track attendance Monitor productivity Active screenshots App & Website monitoring Receive real-time alerts Idle time tracker Join thousands of businesses already building productive workplaces with Workstatus Say hello to productivity and bid farewell to time theft!

Check out a full tutorial on using Stacks here: https://youtu.be/nGu9dD8kzr8

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Learn how to set reminders in Slack for automated project management.

Jeremy provides much useful insight into how companies can approach the adoption of #AI in a responsible way, while leveraging it to its fullest potential. We discuss: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

In this video, we'll be covering the benefits of the ServiceNow integration. We'll also go through the configuration process allowing you to follow along and quickly configure this integration. The integration will allow you to automatically create and resolve incidents based off of alarms triggered in Exoprise. With incidents being sent to ServiceNow, you can begin automatically assigning incidents to the correct teams based off of criteria or automatically escalating issues that have not been addressed yet.