For Comensura, the ability to quickly route queries from their client base to the right group and agents, and resolve them efficiently, is key to delivering great customer service. Comensura have used Freshdesk to increase their resilience, enable new ways of working and achieve their KPIs. Amazing Customer Stories is a video series by Freshworks interviewing leading organizations who have adapted their customer service during the Coronavirus crisis.

Thinking about adding an employee monitoring software to your business? Are you worried about how your employees will react? During this Teramind mailbox, we answer the questions on whether adding an employee monitoring software will RUIN trust in your business.

Introducing the waitlist for Jira Work Management — coming soon to business teams and projects everywhere. Marketing, HR, Finance, Operations, Design, and other teams now have a new home on Jira.

Teamwork is work management software for people who want to own the big picture — giving you everything you need to collaborate effectively, hit deadlines, and achieve high performance results.

Go far beyond “hello world” by watching this quick tour of the Tasks App codebase with Slack developer advocate, Colm Doyle. You’ll see how Slack approaches building a Slack-first app.

Upload all types of files and attach them to your tasks, comments and hours! Attach documents, videos, and screenshots to any task, so that you can easily share those assets with your team. Attached files are accessible to everyone involved in each specific project, so they can open, download or remove them as needed💪

Teamwork is work management software for people who want to own the big picture — giving you everything you need to collaborate effectively, hit deadlines, and achieve high performance results.

Kanban view is a workflow visualization tool. It is especially useful for companies in which managers work with a large number of deals.

Teamwork is work management software for people who want to own the big picture — giving you everything you need to collaborate effectively, hit deadlines, and achieve high performance results.