Teams | Collaboration | Customer Service | Project Management

Integrating InvGate Service Desk and Azure DevOps To Enhance Your IT Support

For organizations looking to improve communication and collaboration between support and development teams, the InvGate Service Desk and Azure DevOps integration is the perfect fit. This integration will enable you to link DevOps Work Items to your service desk requests, streamlining your IT operations and enhancing your service delivery. Ready to see how it works? Let’s see what this integration can do and how to set it up in just a few steps!

Managed services vs. professional services: The differences explained

Professional services firms have plenty to offer to right-fit clients: deep technical expertise, advanced project management and project planning skills, and a steady hand through change. They also face sideways competition from another class of businesses: managed services providers.

Workforce Productivity What It Is How To Improve It

Workforce productivity is a critical aspect for organizations aiming to achieve success and growth in today’s competitive business landscape. Understanding what it entails and how to enhance it can greatly impact the overall performance and profitability of a company. So, what exactly is workforce productivity? It refers to the measure of an employee’s efficiency and output within a given timeframe.

Zulip 8.0: Threaded open-source team chat

We’re excited to announce the release of Zulip Server 8.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed to help people collaborate to solve any challenge. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Fortune 500 companies, leading open-source projects, and thousands of other organizations use Zulip every day.

The Roles and Responsibilities of a Board Administrator

As custodians of organizational order, a board administrator is typically accountable for supporting the management of board governance, policies, and procedures. They essentially provide administrative support to the board — may it be scheduling meetings or preparing board documents. In this guide, we’ll explore the duties and responsibilities of an administrator, and the skills and knowledge one should possess.

Team Performance Management: Measuring High-Performance Teams

Team performance management is an essential part of leading a workforce and ensuring desired outcomes are achieved. As employees on average spend 54% of their time working in teams, it’s important to measure their performance as a collective. However, many organizations are struggling to effectively manage and measure team performance, leading to inefficiencies and missed opportunities. ‍ ‍

How to Monitor Employee Internet Usage: Tips & Benefits

294 Nowadays the internet is a part of our lives and most things are done using the internet. The same goes for workplaces as well. In such situations monitoring employee internet usage becomes important to make sure that your employees are working efficiently. According to a survey conducted by Udemy, 78% of the respondents accepted that using the internet is their most common time wasting activity.

Unlocking Efficiency: Employee Idle Time Tracking Software

In the current dynamic organisational circumstances, maximizing efficiency is important. Employee idle time may significantly hinder achieving this goal. However, companies can now efficiently monitor and control the productivity of their personnel through the introduction of employee IDLE time-tracking software. In this extensive post, we will go into the realm of employee IDLE time-tracking software, exploring its features and advantages as well as how it can completely transform your workplace.

To-do lists: 15 tips to make an effective to-do list

Everyone loves checking things off a to-do list—but if it’s not done right, your to-do list can cause more harm than good. In this article, we offer concrete tips to help you set your to-do’s up for success, including how to effectively capture, organize, and prioritize tasks. Read on to take your own list to the next level, so you can stop worrying about misplaced notes and start checking things off.

2024's Top Field Service Scheduling Tools

Get ready to discover the best field service scheduling tools of 2024! Scheduling is super important in the service industry. Companies prioritizing scheduling in their field operations gain a competitive edge by delivering high-quality service, reducing operational costs, and maintaining strong customer relationships. Scheduling is crucial for service companies.