Teams | Collaboration | Customer Service | Project Management

Because it’s really hard to make eye contact on Zoom.

Most agencies don’t have unlimited resources. They must use their time and budgets wisely to get the most bang for their buck. Reaching out to every contact via one-off emails is an inefficient (and unrealistic) communication method. So, how can your agency connect with its audience effectively without overwhelming your staff? It's smarter to keep up with your email marketing efforts, even with a small team, by building automated email workflows.

Most everyone would like to think that they have great and, consequently, productive employees. However, studies show that employees are only productive for 2 hours and 23 minutes of their work day. While you might be blown away by that statistic, the truth is that employees can become very distracted by chatty co-workers, unproductive websites, and other workplace distractions. These issues are just the tip of the iceberg when it comes to improving employee productivity.

The period from which a person joins an organization to the time they leave can be termed as employee life cycle. Every organization’s success level can be greatly impacted by the advancement or lack of its staff members through the stages of their employee life cycle.

The customer service experience is one of the most important aspects of a sales-driven business. When consumers have a good one, they are more likely to purchase again and to refer friends and family. This is all in addition to establishing a quality reputation as a business that takes care of those that work with them. Customer experience is different from good customer service, in any case.

A guide to performance standards and how they can make your hiring strategy more effective.

Are you looking for a better way to manage your team? If so, you’re in luck! There are many top-rated software solutions available that can make team management a breeze. In this blog post, we will take a look at 10 of the best team management software solutions on the market today. We’ll discuss what each one offers and how it can help improve team productivity.

Accurate time tracking can help a virtual assistant with client invoicing, project management, productivity tracking, and more. But there are many time tracking tools in the market, and you may need help to choose one that suits your requirements. In this article, we’ll explore the 12 best time tracking software for virtual assistants, their features, pricing, and customer ratings. We’ll also explain how to select a suitable time tracking tool and the benefits of time tracking.

Some years ago, I wrote a blog called Always Stop for Donuts. In it, I spoke about the employee experience and the impact of connection. In that blog, I touched on how to grow roots amidst the waves of change. Years ago, the formula for growing roots seemed simpler: connect with employees (people), know your stuff, grow yourself, take chances, never let off the gas (except to stop for doughnuts on the way to the office.)

If you’re a product leader at a large company managing multiple product lines, you know you need visibility across your teams to ensure you have all the necessary information to make the best possible strategic decisions for the business. Every product organization has some process for managing their portfolio of products and initiatives.