Teams | Collaboration | Customer Service | Project Management

Latest Posts

AI in B2B Marketing: Transforming Business Strategies

AI marketing for B2B has rapidly become a fundamental element of business strategies, enabling companies to leverage intelligent technologies to engage clients, optimize operations, and achieve a competitive edge. As digital transformation accelerates, B2B organizations increasingly rely on artificial intelligence (AI) to enhance decision-making, personalize customer interactions, and increase operational efficiency.

ITIL Service Management Best Practices and Support Processes

Exploring IT service management (ITSM) reveals the importance of ITIL, a framework of best practices for service management. It provides a structured service management strategy that enhances IT service delivery. By adopting ITIL best practices, companies can work more efficiently, improve service level management, and meet their business goals with effective practices and processes.

The Role of Customer Support in the Customer Journey

Achieving efficient and effective customer support helps your business stand out from the competition. But, leveraging that support software can significantly enhance the customer journey, and help your business increase customer satisfaction. By providing a tool that encourages collaboration, communication, and connection, your customers will have access to software that redefines the customer experience. In this blog, we’ll explore why TeamSupport is the best solution for B2B SaaS.

10 best remote workforce management tools & software of 2024

To manage a distributed team, you need solutions for keeping everyone connected, tracking tasks and projects, and monitoring time and schedules to maximize productivity across time zones. But to choose the right remote workforce management software, you have to consider several factors, including: This article explores the top tools for managing remote employees to help your business operate more efficiently and enable your team to work better from anywhere.

6 Key Steps for Effective Strategic Workforce Planning

Workforce planning is a critical component of ensuring that an organization has the right talent in place to achieve its goals both now and in the future. With the business environment constantly evolving due to technological advancements, economic shifts, and talent shortages, strategic workforce planning has never been more essential. This guide outlines six key steps to effective workforce planning and how companies can use it to drive long-term success.

Calculating project profitability: Tips and techniques for success

Improving a project’s profitability means you earn more money while still delivering high-quality results to your clients. Everyone wins. But it can be hard to keep track of your project’s financial health because of tight deadlines and rising costs. If that sounds familiar, this post will help you. Keep reading to learn what project profitability is, how to calculate it, and ways to improve it. We cover important topics like project revenue, direct costs, and key financial metrics.

Calculating Payroll Hours: The Complete Guide

Are you pulling your hair calculating payroll hours and employee time? Do you want to save the complex payroll calculation time and focus on other crucial tasks? Lastly, do you want to calculate payroll like a boss smartly? Then you are not alone. Around 30% of businesses claim their payroll accuracy to be below 90%. To us, this is alarming. As per a survey, around 57% of businesses in India alone still rely on pen and paper for payroll processing and management. Manual payroll is simple and affordable.

Are You Facing These 7 Workplace Problems

Employers face workplace challenges that were unimaginable just a few years ago in today’s rapidly evolving workplace. The rapid advancement of technology, the option to work from home, and the increasing demands of employees for better working conditions have all led to a swift transformation in the workplace. However, along with these changes come new obstacles that can be challenging to navigate at times.