Teams | Collaboration | Customer Service | Project Management

Why Hybrid Teams Need to Rethink Physical Access Control, Not Just Digital Security

For years, "workplace security" mostly meant firewalls, endpoint protection, and password policies. IT and security teams poured resources into locking down networks, devices, and cloud apps, while the physical side of the office, badges, door readers, visitor logs, was treated as a background system that just needed to work. Nobody thought much about it. Hybrid work changed that quietly, then all at once.

New research reveals how AI is making jobs bigger

When a tool can do in seconds what used to take hours, it’s natural to wonder if there will be any work left for humans. But new research from Atlassian’s Teamwork Lab suggests the opposite: Rather than shrinking an employee’s remit, AI appears to be expanding both the breadth of what employees take on and the depth at which they operate.

IT Services Utilization Benchmarks: Are You Above or Below Profitability?

Ever feel like your team is busy, but profitability is still inconsistent? This is a very common challenge for many IT service teams: they work at full capacity, yet the stronger margins don’t always follow. In service businesses, utilization plays a very important role in profitability.

Inside the build: How Asana made goals work the way your team does

Clear expectations and a sense of mission make work meaningful—yet data shows both are harder to achieve than it seems. Only 46% of employees feel clear about what’s expected of them at work, according to a 2025 Gallup poll. Meanwhile, only 31% of managers feel engaged. Asana Goals was built to close that gap by giving teams a structured way to connect daily work to the results that matter. Asana Goals gives every team a single place to define what success looks like.

Lean Project Management: Principles, Tools, Examples, and How to Apply It

Teams are often busy, but that doesn’t always mean work is moving forward. Delays caused by unclear priorities, repeated approvals, manual status updates, and scattered communication can slow even the best projects. Lean project management helps teams deliver more value by removing the work that doesn’t contribute to the final outcome. Instead of asking people to work faster, it focuses on improving workflow, reducing waste, and making project delivery more predictable.

Rocket.Chat 8.6: Virtru integration for ABAC and FIPS-compliant image

The organizations that depend on Rocket.Chat operate with requirements that don't bend: access control has to be precise, presence has to reflect operational reality, and deployments have to meet the standards federal procurement demands. Version 8.6 advances all three. Here is what is new.

AI ROI in professional services: Why capacity isn't converting to margin

There's a question that consulting leaders don't ask themselves enough: if AI created 10% more delivery capacity in your teams tomorrow, would you actually know where to deploy it? That provocation sat at the heart of the session I ran at Leaders in Consultancy Munich, and judging by the room, it landed.

How to Use Productivity Monitoring Software Without Micromanaging Your Team

Every growing company hits the same wall. Leaders want visibility into how work gets done, and employees worry that visibility means being watched. The instinct to install monitoring software often runs into a very real fear, that oversight will slide into control. This tension is not really about the software itself. It is about how monitoring is introduced, explained, and used once it is live.

Enterprise Messaging Platform: The Buyer's Guide for Security-First Organizations

In many enterprises, communication is fragmented across multiple tools. Employees move between email, Microsoft Teams or Slack, WhatsApp groups, video conferencing platforms, file-sharing applications, and in some cases even legacy phone systems just to complete everyday work. Usually, because no single tool provides secure communication across multiple formats. Are you evaluating enterprise messaging platforms for your organization?

Enterprise Communication Solutions: What Security-First Organizations Actually Need

In many enterprises, communication is fragmented across multiple tools. Employees move between email, Microsoft Teams or Slack, WhatsApp groups, video conferencing platforms, file-sharing applications, and in some cases even legacy phone systems just to complete everyday work. Usually, because no single tool provides secure communication across multiple formats. For security and compliance teams, this creates a difficult challenge.