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InvGate Service Desk Receives PinkVERIFY ITIL 4 Certification

Service Desk 7, the latest version of InvGate’s Service Desk ITSM solution, has been announced as one of only 10 applications to pass the PinkVERIFY™ ITIL 4® assessment. PinkVERIFY is the industry’s recognized IT Service Management tool certification, helping IT practitioners align with ITIL processes.


Coppel Wins Best Service Desk Improvement Project at the 2021 IT Service & Support Awards

Coppel, one of the leading department stores in Mexico, has been awarded Best Service Desk Improvement Project at the 2021 IT Service & Support Awards LATAM. The Service Desk Institute's IT Service & Support Awards seek to highlight the achievements of IT organizations as well as leaders working in the Digital Service Management and Technical Support industry.


Google Names Scoro a 'Rising Star' In New CEE Report

It’s safe to say the way we work has changed forever. Three-quarters (74%) of professionals expect remote work to become the standard, and we’re seeing more and more companies implementing remote or hybrid working policies. This has been accelerated by the pandemic, but the tide was already starting to turn long before that. The number of employees who work remotely at least once per week has grown by 400% since 2010.


Scoro Shortlisted for Two Business Brilliance Awards | Scoro

SaaS Work Management firm in the running for International Business of the Year and Employer of the Year. The Business Brilliance Awards recognize the best brands globally in a number of key categories. The award programme is validated through a Gold Awards TrustMark and has judges drawn from firms such as Deloitte, LinkedIn, Clifford Chance, and Accenture.