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Collaboration

The latest News and Information on Collaboration, tools and related technologies.

Collaboration Cohort Roundup: 10 tips from our customers to help you thrive in 2021

Last year, we launched the Collaboration Cohort on our social channels to spotlight tried-and-tested tips from global community members like you. We’ve been so inspired by the best practices you’ve shared to support each other and your teams through collaboration, clarity, and mindfulness. As we start the new year, we wanted to share our top 10 #collaborationcohort tips from the past year so you can approach the opportunities ahead with renewed motivation and positive energy.

How to use Miro to collaboratively create UX research roadmaps

As UX researchers, we take our cues from the product development organization on where we should spend our time. We need access to the big picture. Without that, we risk being brought in too late on projects, unable to influence product and business decisions. To fill this need, our team at Kira conducted a workshop with product managers and designers to collaboratively create a research roadmap — and we’re sharing our process in this post.

Etched in memory: How we designed our DBaaS backup and recovery process

In this blog (Part III), we will discuss the motivation and high-level architecture of the DBaaS Backup and Recovery procedure for databases hosted on DBaaS. This blog discusses the motivations behind the Backup/Recovery process and it’s high-level design and architecture of the various components that constitute it.] These are the high-level motivations/goals for the Backup and Recovery design for DBaaS. There are two major design components.

How Zendesk's UX team keeps innovation moving on a global scale with Miro

Zendesk is a customer service software company with support and sales products designed to improve customer relationships. Their platform gives customer service agents the tools they need to rapidly and efficiently serve on the front-line of their brand’s customer experience.

The 4 Cornerstones of M-Files Intelligent Information Management in 2021

2020 was a year of unprecedented challenge for the whole world — when what we thought of as normal did not exist anymore. Everyone had to adjust to new ways of working and a business community that was suddenly closing its doors after a long period of increasing global movement. In M-Files, we face the same challenge of suddenly moving to home offices across the globe. For us, it was quite straightforward though, as M-Files is designed to enable remote work from anywhere.

How real-time chat helped financial institutions respond to COVID-19

The first few weeks of COVID-19 lockdowns were chaotic for organizations in every industry. As financial institutions adapted and responded to the COVID-19 outbreak, many security leaders turned to FS-ISAC’s Connect app, the real-time chat feature powered by Mattermost, to connect with other teams and collaborate on response plans.

Why Metadata is as Valuable as the Data Itself: The Information Innovation Podcast

What is metadata? Metadata is what enables you to find Spotify songs and Netflix movies. It is just as useful in enterprise document management for tagging files and documents so that they can be found later. In this podcast, Treve Clayton of New Zealand based Docsmart helps give perspective on why metadata is just as important as the data itself.