Teams | Collaboration | Customer Service | Project Management

Suppose your company still uses an outdated landline communication system. In that case, you can get irritated by its limitations because these networks are costly to operate, difficult to expand, and do not offer an affordable choice in a world where mobility is rising. These are merely a few factors that show the increase in SMBs' decisions to remove their landlines and migrate to VoIP phone systems.

For government and public sector organizations, cybersecurity is a big obstacle to digital transformation. The two seem at odds: implementing digital transformation best practices seems impossible while upholding the highest cybersecurity standards.

I’m proud to announce that Simpplr has raised $70 million in Series D funding led by Sapphire Ventures with participation from existing investor Norwest Venture Partners. Additional investors include Tola Capital and Salesforce Ventures. This new round of funding supports the growth of our AI-powered employee experience (EX) platform as we continue to lead the market and innovate ahead of the curve.

“Every business is a software business.” Those words were first said by software-quality pioneer Watts Humphrey well over a decade ago. At the time it was a bold statement. Today, it’s table stakes. No matter your industry, you likely use or produce some combination of interactive websites, mobile apps, digitized services, software-enabled products, and even branded software applications across your business operations.

Since digitization has become the standard across all industries, more work is being done online. As a result, technical teams are playing an increasingly prominent role in the success of modern organizations. To keep pace with economic and market conditions, organizations require tighter timelines and streamlined budgets. This often creates more pressure to produce, maintain, and monitor software — which is forcing many technical and operational teams to do more with less.

Today, we are embarking on a significant redesign of Courier's interface consisting of some new things, some old things in new places, and an overall reorganization of the information architecture. This redesign aims to address the challenges that come with the growth of our platform, where increased size and number of features leads to increased complexity, resulting in a product that may not be as intuitive for new users.