Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Embedded chat: A staple in excellent customer service

Using embedded chat on the websites enables visitors to communicate quickly with the organization's customer support teams. Given the competitiveness of today’s business landscape, offering a good UI/UX experience to tech-savvy customers and resolving their queries quickly helps businesses gain a competitive edge. In this blog, we explore how organizations use embedded chat to deliver an immersive experience to customers.

An Introduction to Jira Align Enterprise Insights | Atlassian

Unlock comprehensive and flexible BI data in your existing data systems. Jira Align Enterprise Insights strengthens your existing investment in business intelligence tooling, whether that be for visualization and reporting (Tableau, BI, etc) or an enterprise data lake (Hadoop, Snowflake, etc).

Controlling notification send limits in Courier

Send limits are a new addition to the Courier app that allow you to manage notification rate limits. This means you can set a maximum limit on the number of notifications you can send over a certain time period. The advantages of using send limits are twofold: you can save money by imposing spending caps on notifications, and you can improve the customer experience of your app by avoiding bombarding users with too many notifications at once.

What do you Know About Collaboration Skills?

Collaboration skills refer to working effectively with others towards a common goal. In today's fast-paced and interconnected world, collaboration skills have become increasingly important for success in any profession. Collaboration skills enable individuals to communicate effectively, build strong relationships, and work together to achieve shared goals.

On-Premise vs SaaS: Security Considerations for Enterprise Solutions

Even though the globe has been termed the "digital world," many businesses cannot distinguish between on-premise and SaaS. The security factors may be complex, but understanding the differences can make matching them to your company's needs more accessible. To take advantage of security advantages, businesses quickly switch from SaaS solutions to on-premise software or vice versa.

Jira Work Management Monthly Minute: May 2023 | Atlassian

Get the latest Jira Work Management updates in our Monthly Minute. Now you can import all your work from other tools and systems into Jira Work Management. Plus, if you use Jira Work Management with Jira Software Premium, check out overviews to see across multiple projects in one place. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place. Connect with Jira Work Management and Atlassian.

The Role and Responsibilities of a Board of Directors

In these unprecedented times, businesses face more challenges than ever before, from supply chain disruptions to changing consumer behaviors. Amidst all this uncertainty, one key element of corporate success remains constant: a strong board of directors. One of the most important functions of the board is to guide the strategic direction of an organization and ensure it’s operating in the best interest of its stakeholders.