Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Proven strategies for increasing employee retention rates

Today’s job market is fiercely competitive, and keeping the best employees on your team is definitely a top-of-mind concern. After all, a business incurs significant expense, decreased productivity, and damage to customer service when there’s a high employee turnover rate. So, we have some proven strategies to share that will help increase retention rates and prevent this drain on resources!

Strategic Thinking is More Important Than Wordsmithing with Tina Hawkins

This episode features an interview with Tina Hawkins, Senior Director of Internal Communications at the NBA. In this episode, Amanda and Tina discuss aligning values externally and internally, keeping communication casual, and how to hold space for employees and leaders to have critical conversations.

Lessons from the Guardians of the Galaxy on how to overcome communication barriers

How on Earth, or anywhere else, do aliens communicate with each other? Most of us struggle to master a second language, so how do people from different worlds communicate? Suspending our disbelief momentarily, there’s a lot to be learned from how these creatures overcome communication barriers.

Miro and Amazon Web Services enabling the future workplace today

The recent pandemic has changed the way we work and has forced millions of people to work from home. This shift has brought an unprecedented need for businesses to collaborate virtually. Miro, an online workspace for innovation, was on the front line of this change and quickly grew from 5 million users in May 2020 to 10 million in November 2020. Thanks to AWS, Miro has been able to handle this hyper-growth and serve over 50 million users today.

The Ideal Employee Experience, with Stephanie Briggs, Director of Employee Experience at ivanti

This episode features an interview with Stephanie Briggs, Director of Employee Experience at ivanti. In this episode, Amanda and Stephanie discuss who owns and is responsible for creating the ideal employee experience in an org and how storytelling makes for powerful communications.

Building Trust with Executives with Gudio Ditto, Sr. Manager of Internal Communications, Coursera

This episode features an interview with Guido Ditto, Senior Manager of internal communications and employer brand at Coursera. Guido works with Coursera executives and teams to inform, engage, and connect colleagues around the world.

Product Roundup: What's new in Rocket.Chat 6.2

We had a great start to the year and an incredible last quarter with the launch of Rocket.Chat SIX, our proudest version yet. Head to our webpage to know more about what’s new in Rocket.Chat SIX, and try it out if you haven’t already. There is no slowing down this quarter — Rocket.Chat 6.2 is live!