Teams | Collaboration | Customer Service | Project Management

How many projects do you have on your plate right now? We live in a world where, at any given moment, we could be working on five things at once: team projects, matrixed projects, individual projects, and more. When you’re trying to keep all of the balls in the air, what’s a straightforward simple thing that can minimize stress and have a positive impact? Centralized communication.

“Every opportunity that a company has to celebrate something, no matter how small or large that something is, they really should take advantage of it to lift the morale of the employees.”1 That’s what Matthew Jarzynski, vice president, human resources, Synergy, advises businesses as 2020 works its way into the history books.

[In part I of this blog series we saw an overview of our DBaaS design. In this blog (part II) we discuss the automated MySQL primary failover design in some detail.] We use the hashicorp consul and a custom consul watcher service, along with the orchestrator service, to inject proxySQL route changes in the event of a MySQL primary failure in a shard. Consul cluster

In this article, you’ll learn everything you need to know about customer interactions, how to manage them, and how to perfect them. You’ll also find information like: By the end of the article, you’ll know everything you need to interact with customers and teach your teams how to master every customer interaction they have. Let’s get started.

‍Throughout the workweek or during the process of any project, even the best small teams can hit obstacles. Issues with miscommunications, unproductive meetings, too many emails, and not knowing what the other members of the team are doing can all work together to stall your team's productivity and efficiency. The term Team Efficiency refers to a team achieving maximum productivity with minimal wasted effort or expenses.

Picture the following scenario: you get your usual cup of coffee, are ready to start your workday, log into your team collaboration tool on your computer. Then you are immediately greeted by your colleague who sends you a cute kitty picture with a “good morning” message. What are the chances this is a hacker sneaking into your computer and stealing your data? Well, it turns out this is something very likely to happen if you don’t have a safe workspace for secure messaging.