Teams | Collaboration | Customer Service | Project Management

Vivantio, a leading provider in the IT service management and customer service software sectors, is thrilled to announce its prestigious recognition in G2’s 2024 Best Software Awards. Not only did Vivantio secure a spot on the list for Best IT Management Software Products, but it also shone brightly among the Best Customer Service Products, underscoring our innovative solutions and unwavering commitment to excellence.

At the end of last year, we revamped the project view to improve usability by breaking up the data-heavy single-page view and reorganizing information into tabs instead. We’ve been collecting your valuable feedback, and this month, we’re delivering some updates to it!

For businesses all throughout the world, fast and secure communication is fundamental. With over 3.21 billion active users engaging in over-the-top messaging apps daily, the significance of real-time chat solutions continues to surge. In this scenario, leveraging real-time chat APIs and instant messaging SDKs has become critical. These technologies provide a streamlined method of communication, whether it is for smooth customer service or internal cooperation.

Dive into the world of MITs and discover how to revolutionize your approach to work productivity. Learn essential tips to track time online and maximize your team’s efficiency.

Taking care of employees’ well-being and happiness should be a priority for modern companies. Over the past 4 years, employee satisfaction projects have increased by 20%. This suggests that companies are realizing they need to put money into these projects.