Teams | Collaboration | Customer Service | Project Management

Introducing Advanced Action Flows for Zendesk Employee Service AI Agents | Zendesk

Stop making employees chase answers. Make AI complete the work. Introducing Advanced Action Flows for Zendesk Employee Service AI Agents—so employees can ask for what they need, and AI can orchestrate the systems, approvals, and workflows to resolve it. Beyond answers. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Time Doctor MCP: Analyze Workforce data in Claude, ChatGPT, and Gemini.

Time Doctor, now in Claude, ChatGPT, and Gemini. Ask your workforce data a question instead of exporting a report. In this video, Time Doctor shows how the Time Doctor MCP connects your Time Doctor data to the AI tools your team already uses. Ask about your distributed team in plain language, refine the answer with follow-up questions, and put Time Doctor hours next to your payroll, CRM, and project data in one place, without stitching spreadsheets together.

New Templates in Miroverse: September 2026

In September, our community published around 100 new templates: stakeholder maps and OKR trackers sat alongside accessibility checklists, strategic roadmaps, and a wave of templates landing in Spanish, Portuguese, and French. The throughline for the month was AI finding its way into everyday workflows – Miro Flows and Sidekick-powered boards built for use case ideation, risk brainstorming, and keeping AI-assisted projects on track.

Top 10 social media competitor analysis tools in 2026

Top 10 social media competitor analysis tools in 2026: key features, who each is best for, and what to look for in a social media competitor analysis platform. No credit card required Top Rated Platform Voted as Highest Rated Employee Monitoring Software in the World by G2 Summarize With AI Social media competitor analysis tools are platforms that monitor and evaluate competitors' activity and results on social networks.

HR analytics software vs workforce analytics

HR analytics software and workforce analytics solve related but different problems. Here is what HR analytics software does, where the two overlap, and how to pick the one your team needs. No credit card required Top Rated Platform Voted as Highest Rated Employee Monitoring Software in the World by G2 Summarize With AI.

How To Organize Your Workweek with a Time Management Plan

Monday starts with a long task list. By Tuesday, meetings fill the calendar, urgent requests keep arriving, and the report you meant to finish early slides to Friday. The problem is rarely effort. It is the lack of a plan that fits the work into the hours available. A time management plan gives your priorities realistic time slots while leaving room for meetings, administration, breaks and surprise requests.

Better Visuals for Internal Communication: A Manager's Guide to AI Image Generation

Every team communicates more than it realises. There are weekly updates, process changes, onboarding guides, event invitations, policy reminders and project announcements. Most of these messages are written quickly and shared in chat channels or email, and many of them are skimmed rather than read. A well-chosen visual can change that. A clear diagram explains a new process faster than three paragraphs, and a friendly header makes a weekly update feel worth opening.

4 Miro AI Time-Savers Every Designer and UX Pro Should Know

Designers and UX pros spend too much time synthesizing research and mapping flows manually. In this video, we cover four AI-powered time-savers built for design workflows: summarizing user research instantly, turning insights into a structured repository with Miro Tables, visualizing user flows without drawing a single shape, and automating the entire research-to-direction process with Flows. From discovery to design direction. Without the busywork.