Teams | Collaboration | Customer Service | Project Management

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Top 6 Simple Project Management Software for Small Businesses

Running a small business is like trying to get a ship through stormy seas. Deadlines crash in like waves, the budget is as tight as the sails, and your crew looks up to you for guidance to get them through it. It’s tough, but there’s a lifeboat: project management software. No matter how rough the waters get, this tool can help streamline tasks, improve communication, and keep you on track.

8 Free Group Chat Apps for Work Collaboration

Business involves so many challenges, but it is always about keeping everyone on the same page. Still, let’s get serious, no one wants to invest fortunes just to chat with one’s team. Maybe your budget is tight or you’re just out seeking better ways to make the collaboration more effective; anyhow, finding a decent, free group chat app makes you feel like a treasure hunt winner. This post is here to help you cut through the clutter.

Troop Messenger vs Popular Collaboration Tools: Why Troop Messenger Outshines Competitors

In today's competitive business environment, effective team communication tools are a must. Teams need platforms that are secure, feature-rich, and cost-effective to meet the demands of modern workflows. Whether you're considering Microsoft Teams vs Slack or Skype vs Zoom, finding the right tool for your business can be challenging. Troop Messenger stands out by offering an all-in-one solution that caters to businesses of all sizes, ensuring productivity and collaboration without compromise.

Achieving Successful Onboarding in B2B SaaS

Mastering the art of successful onboarding is critical, especially for B2B SaaS companies. An effective onboarding process not only helps in retaining customers, but also in boosting customer satisfaction and loyalty. The significance of onboarding becomes even more crucial when you consider the complexities involved in B2B customer service software.

Try Zulip's next-gen mobile app, powered by Flutter

I’m very happy to announce the general beta release of Zulip’s next-generation mobile app for Android and iOS! For over a year, we’ve been rebuilding mobile Zulip from scratch atop a new technical foundation powered by Flutter. The new app offers a sleek new design and a faster, smoother experience than the old app built on React Native. For those of you just tuning in: Zulip is an open-source team chat application designed for seamless remote and hybrid work.

Infrastructure Security in Cloud Computing

Did you know cybercrime could cost the world $10.5 trillion by 2025? As more businesses adopt cloud solutions and rely on public cloud and private cloud computing environments, safeguarding cloud data is critical. Consequently, understanding infrastructure security in cloud computing and the role of Independent Software Providers is vital for protecting your assets.

6 proactive cyber defense: securing remote-first enterprises in 2025

‍ In 2022, LastPass detected suspicious activity in their development environment, where hackers gained unauthorized access to portions of their source code and technical information. By November, the attackers exploited this stolen data to breach a third-party cloud storage service. In March 2023, hackers exploited vulnerabilities in a senior DevOps engineer's home setup, using keylogger malware to bypass multifactor authentication and access the LastPass corporate vault.

Concept Demo: Exportable Incident Audit Reports with Mattermost Playbooks

In this demo, we’re showcasing a concept feature in Mattermost Playbooks: Exportable Incident Audit Reports. Exportable reports provide: This concept empowers technical teams to modernize processes with actionable insights while reducing manual efforts. Note: This is a conceptual demo. The capability has not yet been released in Mattermost. We’d love your feedback! Contact our Fast Futures team at fastfutures@mattermost.com to share your thoughts on this demo.

Product development process: The 6 stages (with examples)

The product development process is a six-stage plan that involves taking a product from initial concept to final market launch. This process helps break down tasks and organize cross-departmental collaboration. Find out how to implement a process of your own. Product development is both an exciting and difficult endeavor. From initial ideation to research and prototyping, no two product launches are the same.