CSA Group is a multi-disciplinary advisory firm providing tax, legal, accounting & bookkeeping, financial advisory, audit and assurance, fintech and corporate services. Based in Malta, they have 80 staff who will all use the Scoro platform. The company is currently going through a restructure from a Sole Practitioner to a Group of Companies. To underpin this, they sought a new tool to manage their business operations on.
In OneDesk, tickets and tasks possess workflow automations that allow for items to be created in reaction to a range of conditions which the original item-type meets. These created items can be designated as subtasks within the original item, or they may be their own standalone item.
Microsoft Outlook is the premier enterprise productivity application that has become ubiquitous with managing every aspect of a employees workday. According to Wikipedia, there are around 400 million users for Outlook. You can install Outlook as a standalone desktop app that connects to Exchange Server – Online or On-premises (still!) or the full featured Outlook Web Access (OWA).
Business intelligence tools enable quick decision-making by giving leaders access to valuable, high-quality data in real-time.
At its core, federated search is a technique commonly used for searching multiple collections of text at the same time — thus making it easier for employees within a business to find the data that they need to better do their jobs.
Now that many businesses have made the leap to remote and hybrid work, some teams are struggling to sustain connection and creative momentum. Teammates can feel isolated, and silos can form across workstreams, hampering your team’s ability to collaborate. It can be difficult to build efficient workflows that support virtual and hybrid projects. But with these challenges comes a great opportunity for team leaders to reimagine the workplace. And that’s exactly what they’re doing!
We can see the ripple effects of the COVID-19 pandemic in every industry — from supply chains under strain to at-home streaming movie premieres to the widespread adoption of “BOPIS” (buy-online-pickup-in-store) in retail. Digital transformation has accelerated at the civilization level, with a massive uptick in the reported number of customer interactions taking place virtually.
