What is ITSM? The ultimate IT service management guide
IT service management can help your team deliver efficient, cost-effective IT services while meeting customer and employee expectations. Learn more in our guide.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
What's new in Asana | May 2025
Welcome to the May edition of What's New in Asana. First, use AI to build intelligent no code rules within Asana. Next, create custom work schedules that reflect your team's actual working days. Finally, apply customized number formatting to formula custom fields to improve data clarity and consistency across projects.
How to Manage Software Licenses with a Software Metering Audit (and Why It Matters)
Managing software licenses shouldn’t be a guessing game. With rising IT costs and stricter compliance demands, visibility into software usage has become essential — not optional. Software licensing is one of the most controllable areas of IT spend, yet it’s often overlooked due to a lack of usage data. That’s where software metering comes in.
Test drive your "what ifs" with Prototypes - now in Beta.
Miro AI takes your initial ideas and turns it into something real. Tweak it on the spot, add in new components or colors, and make it yours before sharing it with the team to get on the same page. Prototypes are now in Beta — have fun.
End-to-end encryption
End-to-end encryption (E2EE) is a foundational feature for secure digital communication, ensuring that servers can never see your conversation data - even if breached or legally forced. Unfortunately, it’s a term that has been repeatedly distorted - Microsoft Teams claims to be end-to-end encrypted when in practice support is partial at best. As more enterprise tools add E2EE to their feature list, it's important to unpack what that claim actually entails — and what it doesn't.
What's New: What we launched in May 2025
At Miro, we’re always evolving to help teams collaborate more effectively, move faster, and stay aligned. Whether you’re working solo or across teams, here are the updated ways to simplify your workflows, increase momentum, and bring your ideas to life with greater ease and clarity.
Healthcare employee engagement: 5 steps to reconnecting your workforce
A silent crisis has been unfolding in healthcare organizations across the country. By 2027, almost one-fifth of the total nursing workforce plans to leave. Physicians and essential support personnel are likewise streaming through the exits — disillusioned and burned out. This exodus threatens patient outcomes, safety, and operational stability.
How to create a learning culture in your workplace
Employees want more than simply finishing their tasks. From new hires to executives, today’s workforce seeks and expects growth opportunities. But many organizations treat learning as an occasional training rather than an ongoing part of the employee experience. This approach leaves employees feeling stagnant and disengaged.
BPO vs KPO: 10 Differences That You Must Know
Outsourcing is a strategic move that improves efficiency, agility, and innovation in the modern business landscape. Businesses focus on two types of outsourcing, BPO and KPO, based on the nature and objective. B2B enterprises must choose between BPO vs KPO based on their goals. BPO offers process-driven services like customer care and payroll processing.
Top 5 Miro Integrations for Team Collaboration
Join Horea Porutiu, Miro’s Developer Advocate, as he walks through the top five most popular Miro integrations that help teams collaborate better. From simple UI-focused tools like Google Images and Google Drive to advanced two-way sync integrations with Jira, Azure DevOps, and Salesforce, see how you can streamline your workflow and keep everyone on the same page. In this video: Whether you’re running retrospectives, sprint planning, or complex product development, these integrations help you turn ideas into action faster.