Geckoboard makes hitting SLA (Service Level Agreement) targets much easier. With Geckoboard, you can monitor Zendesk tickets, including any SLA policies in real-time. That means you can monitor SLA performance and stay on top of tickets which are about to breach their SLA. Geckoboard is a must for anyone working in Customer Support who uses Zendesk.

In this demo, Emily Ditchfield, Product Manager - Jira Software, walks through the command palette capability. The command palette is a purpose-built user interface that allows you to seamlessly interact with Jira with just your keyboard. Use the command palette to find work, perform actions on issues, and navigate to key places in Jira. The features showcased in this video are available to all Jira cloud users.

Manufacturing companies can anticipate the future and show up strongly against competitors by delivering great customer service. Providing great products is not enough in today’s world – our research indicates that investing in CX is the essential tool for building a strong company and loyal customer base. Our State of Manufacturing report offers examples of how companies are evolving their customer relationships.

Are you looking for a way to track and improve your team's productivity? Are you looking for a powerful time management tool to skyrocket your productivity? Look no further than Time Doctor! The new feature of Time Doctor is here: Productivity Ratings. Discover how you can categorize your activities as productive, unproductive, or neutral to gain valuable insights and metrics on the performance dashboard.

Please find below a detailed guide to install the GitLab integration for Jira Software from the Jira toolchain page. This integration enables automatic updates of Jira issues when commits, pull requests, and pipelines are run in GitLab. As a result, developers can focus on their work without having to switch between different tools frequently.

Learn how to archives tickets, tasks and projects, how to view archived work, as well as automatically archive work. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Exploring ITSM solutions to seamlessly connect your Dev, IT, and business teams across your organization? Learn about the Total Economic Impact™ of Jira Service Management in this commissioned study conducted by Forrester Consulting on behalf of Atlassian.

Custom fields in Asana allow you to add, organize, and visualize work details in your projects. Use custom fields like you would spreadsheet headers, but they're more dynamic. Track anything from task priority to work progress, price, category, and requirements. The sky is the limit!

Learn how to respond to potential problems using the Compass activity feed. Learn where to find alerts, and deployments for your components and their upstream dependencies and see how that information can be used to efficiently communicate with peers on other teams.

Dive into the wealth of data provided by the Apps & URL Report feature: Uncover the insights hidden in your digital activities using Workstatus. With the Apps & URL Report feature, you're just a click away from making data-driven decisions that transform your online habits. Get started today and take control with Workstatus! Like, Share, and Subscribe for more productivity tips and tools.