New in OneDesk May 2023
This release includes a ton of brand new features to help agents reply to customers more efficiently.
This release includes a ton of brand new features to help agents reply to customers more efficiently.
You’ve probably heard phrases like making the most of going digital, handling events, affiliated marketing, event management, or project management floating around. While these terms may seem like typical trendy business language, project management is much more than that. Event planning is an exciting but complex undertaking that involves numerous moving parts and stakeholders.
Employee engagement is critical in our ‘quiet quitting’ world, but companies struggle to understand and connect meaningfully with an increasingly distributed workforce. This is where our real-time Employee Listening comes in. By combining passive and active listening with AI, Simpplr can help deliver and improve the workplace and employee experience.
You get what you pay for is a common axiom, one that even applies to infrastructure management solutions. Cloud vendors bundle Digital Experience Management (DEM) solutions with their services, seemingly at no extra charge. But such products lack the capabilities needed to understand how enterprise computing resources function. As a result, corporations do not make needed adjustments and lose time, revenue and increase user frustration.