Colin Shaw talks to Freshworks about how CX statics remain stagnant throughout the industry and why companies should work on changing this instantly. Sharp points, punched with humour and personal stories.Colin Shaw makes for an entertaining and educational listen.
Martin Hill-Wilson the CX and AI engagement strategist talks to Sairam Krishnan from Freshworks about omni-channel engagement and how it effects the overall customer experience in an enterprise.
In this webinar, Douglas Gubert, Rocket.Chat Apps Advocate, will demonstrate how to leverage the Rocket.Chat Apps-Engine to extend Rocket.Chat's functionality. Featuring a special live appearance by Rodrigo Nascimento, CTO Rocket.Chat.
During this 30 minute webinar, our product specialist goes through the basics of business rules and automation with Zendesk Support. Get a year of Zendesk for free while you get your startup off the ground.