Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Salesforce channels in Slack make teamwork (and closing deals) easier than ever.
Psst... want to win at sales? We've got your cheat code! Here are 3 quick sales tips, including how Salesforce channels in Slack make teamwork (and closing deals) easier than ever. Instantly connect your CRM, chat, and AI insights, all where your team already works. No more app-switching or info-hunting — just seamless selling and smarter moves.
How do I change a user's email address in my account?
Learn how to change the primary email of a user in Zendesk Support. This tutorial will teach you how to find and update a user's primary email address.
Simpplr and ScreenCloud integration: closing the frontline employee communication gap
If you work in an office, company news lands in your inbox or Slack. You scroll through it with your morning coffee, skim what matters, ignore what doesn’t. But if you work in a warehouse, on a hospital floor, or in a manufacturing plant, staying informed takes more effort. By the time an announcement filters down through supervisors or gets posted on a bulletin board, it’s already old.
GDPR Compliance in Employee Monitoring Software (2025 Review)
The old ways of intrusive monitoring have long gone with the introduction of GDPR. It sets strict standards for how employee data is collected, stored, and used. So, choosing a tracking software blindly can burn your business empire to the core. The good news is that some monitoring tools are just built differently, with ensuring compliance as the number one priority.
Measure Outcomes, Not Keystrokes in Your Team Monitoring (and why it performs better).
From the beginning of an employee's journey, we provide them with access to time tracking software. The solution gives us access to track employee activity, like how many mouse clicks there are, and how actively they are logged in. But one thing that really got me is, our employees were not able to deliver that productive outcome anymore. Even after having the most active time on their screen. Their creativity was missing, even though they were struggling to meet deadlines.
How to edit an Asana form (request tracking)
Learn how to edit a pre-populated request tracking form from the template in Asana.
AI Product Builders Week: How hands-on experimentation is shaping Atlassian's future
These days, companies everywhere are asking: how can I get more teams using AI? And what should I do besides just saying “use AI” or forcing everyone to take yet another training? At Atlassian, we’ve found that meaningful adoption comes when teams are inspired to experiment and see firsthand how AI can elevate their work. This was the guiding thought behind our AI Product Builders week.
Workplace Attendance Metrics: Remote vs In-Office Tracking
As hybrid work becomes the norm, tracking workplace attendance has become increasingly complex. There are several important factors that influence the accuracy and significance of workplace attendance metrics, including employee satisfaction, work-life balance, and incidental costs. These elements play a critical role in understanding and improving employee retention and human capital ROI.
How to Create BPMN Diagrams in Miro
Learn how to create BPMN diagrams in Miro with this step-by-step tutorial. Map out business processes and workflows using BPMN shapes including start events, tasks, decision points (gateways), and swimlanes for team accountability. This guide covers adding diagrams to your Miro board, accessing the BPMN shapes library in focus mode, connecting elements with arrows, customizing colors and text, adding swimlanes for role clarity, and collaborating with your team in real-time. See a complete example building a customer support ticket workflow from start to finish.