Upskilling and Reskilling Your Workforce: How and Why Should You Do It
Both upskilling and reskilling help enterprises optimize talent management and put star performers on their best footing.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Introducing Manual Time Entries
Check out how our newest feature, Manual Time Entries, works and how it helps you track work-related activities that aren’t computer-based.
Customer Story: Working remotely was challenging for Vedantu until they found Zoho Projects
Vedantu is a leading Ed-tech firm based in India. Watch how Zoho Projects helps in simplifying their project management process and in keeping a clear track of their project metrics, thereby making remote work a success in their organization.
Setting up engaging virtual meetings in Miro
Let our Jovonee King show you how easy Miro makes it — we’re talking less than five minutes — to set up for your meeting, host breakout rooms, and more.
Boost inclusion and engagement using cognitive diversity
Your team’s cognitive diversity can be used to create a more engaged and inclusive company culture. Join Kim White and Kimberly Sullivan of Herrmann and Anne Macleod, co-founder of Project Management GameBoard, for a discussion on how to understand each other’s thinking better.
Why all Digital Transformation Leaders Have a Mobile-First Information Management Strategy
Even now, lots of businesses first design their website to work on laptops and desktops. Afterwards, they will also make sure those same sites function well enough on phones and tablets, almost like an afterthought. Surprisingly, that's what most people mean when they discuss responsive website design. In an era when even Google has advocated for mobile-first development, such a cart-before-the-horse approach doesn't signal digital transformation leadership.
How to automate reporting with Teamwork and Unito using the Google Sheets Add-On
Reporting is one of the few tasks that touch every role and team in a business. Every single one of us owns, contributes to, or consumes reports—from project progress reports to budgets and everything in between. Because reporting is so ubiquitous, it tends to eat up a ton of resources. A recent Unito survey found that more than a third (37%) of workers spend at least three hours a week on reporting. That adds up quickly. At the same time, there’s no denying the impact of reporting.
Zendesk Introduction to Foundational Support
Learn how to create the best experience for your agents using Zendesk’s foundational support solution, and learn the key features of the ticketing solution to meet your business goals. This video is part one in a series. The Zendesk Foundational Support learning path contains courses, lessons, downloadable content, and short quizzes to help you learn the Zendesk ticketing solution.
Zendesk Introduction to Agent Workspace
Learn your way around the Agent Workspace and which tools you can set up to help your agents succeed. This video is part one in a series.
Zendesk Introduction to Explore & Analytics
Learn how to use analytics to understand and act upon your reporting data. This video is part one in a series.