Teams | Collaboration | Customer Service | Project Management

What's New in Asana | April 2023

Welcome to the April edition of What’s New in Asana. First, apply multiple filters and sorts to help you quickly search for information within your project. Next, we’ve added more smart rules and widgets for integrations with Bynder, Notion, Confluence, and DocuSign so you can keep track of work across your tech stack. Finally, monitor key metrics at a glance in your portfolios. With custom field rollups, see the sum of custom fields across all projects, like budget, costs, and time. And like project Dashboards, create charts to get insights about the work within your portfolio.

How to Calculate Ticket Volume?

Suddenly you have a spike in Ticket Volume, but you didn’t see it coming? Don't panic! The first step to effectively manage any help desk is to measure this service desk metric. Organizations want to provide the best possible support to their customers. Several metrics can help them analyze trends, forecast future demand, and optimize support team resources to provide better service. Understanding metrics leads to data-driven decisions.

Top Consultancy Trends That Will Shape the Industry in 2023

The consultancy industry has been going through significant changes over the past few years, and these changes are expected to continue into 2023. In this blog, we will explore the key consultancy trends shaping the industry in 2023 and how Scoro can help consulting firms stay ahead of the game.

Reset Password Notifications with Python and Auth0

Learn how to create secure password reset notifications using Python and Auth0. Attendees will gain hands-on experience integrating Auth0 into their Python applications and implementing password reset flows. Throughout the workshop, participants will learn how to use Auth0's APIs and features to handle user authentication and authorization, and will have the chance to test and deploy their code.

A Guide to Task Batching: Use Your Time Effectively

Do you flounder to stay productive and manage your time effectively? With different tasks and uncontrollable distractions vying for our attention, staying focused and getting the job done is hard. But fret not because there is a solution to help you optimize your time and increase your productivity: task batching.

The Wrap-Up: 4 key takeaways from the '5-Part Framework for Increasing Agency Margins' webinar

Every month, we invite agency experts from around the world to share their advice on some of the toughest questions facing the industry. Teamwork’s Head of Partnerships and webinar host, Logan Lyles, was recently joined by Databox CEO, Pete Caputa, to discuss how agencies can use a 5-part framework to increase their margins–a hot topic in today’s macro environment.

Workstatus vs. TimeDoctor vs. DeskTime - A Comparative Analysis

Is managing the workforce a daunting task for you? With the right workforce management software, you can become a master of it. We know several workforce management tools are available in the market, each offering unique features and benefits. However, choosing the right one that suits your business needs is not a simple task. Let us help you with the process of choosing workforce management software that suits your needs.