Teams | Collaboration | Customer Service | Project Management

The Best Form Builder Apps for iOS and Android

Business, surveys, feedback, and data collection – forms make it all possible. But in a world that’s always on the move, who has the time to remain stuck behind a desk? That is where iOS and Android form builder apps step in. These kinds of apps enable you to build and manage forms right from your mobile phone, whether in the office, at a coffee shop, or out in the field. No more waiting till you get back to your desk to collect the information you need!

The best software for marketing agencies to grow & scale

One of the hardest parts about choosing your marketing agency software is finding solutions that deliver perpetual motion and innovation. I've seen this firsthand when I worked in agencies, while managing multiple clients –with so many options on the market, it's easy to go overboard on the number of tools you use. In this post, I'll take you through the top 15 marketing agency tools across several categories to help take your agency to the next level in 2025.

Don't let your digital tools sabotage the employee experience

This article was originally published on Reworked. Great companies don’t just value the employee experience (EX) — they’re fanatical about it. In the past, this obsession translated into office spaces that resembled adult playgrounds, boasting features like climbing walls and bean bags, baristas serving up artisanal lattes and serene meditation spaces for decompression.

Don't let your digital tools sabotage the employee experience

This article was originally published on Reworked. Great companies don’t just value the employee experience (EX) — they’re fanatical about it. In the past, this obsession translated into office spaces that resembled adult playgrounds, boasting features like climbing walls and bean bags, baristas serving up artisanal lattes and serene meditation spaces for decompression.

Introduction to Desktop Co-Authoring in M-Files

This video introduces you to the new desktop co-authoring capability in M-Files. Modern work thrives on collaboration, and with desktop co-authoring, you can edit documents simultaneously in Microsoft 365 desktop applications, while M-Files organizes information, guides business processes, and automates security and compliance. M-Files desktop co-authoring will help you streamline your workflows, and make collaboration seamless.

Top 8 AI Agent platforms for employee support

Modern enterprise employee support needs three key capabilities: 24/7 availability, consistent service quality, and scalable operations— areas where traditional helpdesks fall short. AI agent platforms have emerged as the definitive solution, succeeding where earlier automation efforts fell short. These platforms allow enterprises to build AI agents that understand context, manage complex workflows autonomously, and continuously learn from each interaction.

12 critical challenges and their solutions for global out of band communication

‍ When your primary communication channels fail, what's your backup plan? If you're running global operations, that question just got a lot more complicated. Out of band communication is more than a backup option. These secondary channels that operate independently from your main network are vital for your global enterprise's mission-critical communication. They're your lifeline when authenticating users during outages or coordinating responses when your primary systems get compromised.

End-to-end encrypted voice and video for self-hosted community users

A key component of Element X, Element Web and Element Desktop is the voice and video capabilities made possible by Element Call using the MatrixRTC backend (including LiveKit). Element Call powers end-to-end encrypted (E2EE) in-app voice and video calling at scale for our flagship messaging apps. It delivers high fidelity video calls, emoji reactions, flawless conference calls and screensharing. Of course, it also works over federation.

Relive the magic of Zendesk Relate: The future of AI-powered customer and employee service

Welcome to the resolution revolution. We unveiled the Zendesk Resolution Platform at, elevating customer and employee service for the AI era. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.