Resources for Jira | Atlassian
Jira makes it easy for teams to collaborate, align, and deliver work, all in one place. Learn more about the resources that will help your team use Jira more effectively.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
%term
New Release | Comprehensive CSV Import of Work Items
In our latest release, Craft.io introduces a powerful new feature—Comprehensive CSV Import of Work Items. This update enhances the way you onboard new workspaces by significantly improving our CSV import mechanism. Key Features: We hope you enjoy Craft.io’s latest features! Jump into Craft.io and try them out for yourself.
Part 4 - Setup a developer experience platform using Compass: Creating Scorecards
Compass is a powerful developer experience platform that sets teams up for success in the modern and dynamic world of software development. Compass facilitates a great developer experience by reducing cognitive load and promoting a healthy engineering culture, enabling software developers to do their best work. This video series provides a step-by-step guide on how to setup your developer experience platform, taking the shortest path to unlock the potential of your software delivery team.
Mastering Help Desk Management: Your Guide to Ticket Management
Help desk management plays a pivotal role in delivering exceptional customer support and driving business success. Whether you’re managing a small support team or overseeing a large-scale operation, mastering the art of help desk management is essential to achieving seamless ticket resolution, optimizing workflows, and enhancing customer satisfaction.
4 ways nonprofit teams can build resilience and adaptability
Atlassian’s Head of Foundation, Mark Reading, in conversation with CareerVillage founder Jared Chung.
Element secures ISO/IEC 27001:2022 certification
We are delighted to announce that Element, including all of its subsidiaries, has successfully obtained ISO/IEC 27001:2022 certification, issued by Prescient Security LLC. This certification was achieved on our first attempt, and in a very short period of time, which is a testament to our commitment to the security of our products and operations. Security is always at the forefront of everything we do at Element.
20 essential employee recognition survey questions to enhance workplace satisfaction and retention
Employee recognition is crucial for a business to succeed. It not only cheers people up but also fosters an appreciative culture, which increases employee retention and happiness. According to Gallup study, employees who receive excellent acknowledgment have a 20-fold higher chance of being engaged compared to those who receive bad recognition.
How Miro's innovation workspace accelerates AWS cloud transformation
Join the AWS Well-Architected team and Miro, creators of the leading innovation workspace for AWS cloud architects, on September 10th for our webinar: “Accelerate Your AWS Well-Architected Reviews and Mitigate Risks with Miro” See how you can run more collaborative architecture reviews and drive project efficiency. Register now!
New site openings: Reducing costs and delays with work management solutions
In an era where market expansion can make or break a business, the success of new site openings is vital for growth. Whether you're steering the launch of a new healthcare facility or managing multiple retail branch openings, the complexities involved in these initiatives are a shared challenge.
A definitive guide to call center compliance
From PCI DSS to HIPAA, call centers operate under several laws that help protect sensitive data captured during customer interactions. Call center compliance refers to the systematic process of abiding by these laws and regulations during daily operations. However, adhering to these laws can be challenging without the right knowledge and strategy. In this article, we’ll share five common call center compliance regulations and five smart tips to improve compliance at your center.